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June 2024 by Jordan Madden
Made 2 separate appointments within the last month and no one showed up either time.
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April 2024 by BenZig
Friendly and fast tax service!
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April 2024 by Camille Leung
Jean Zheng was very knowledgable and professional, and I am grateful my taxes were in her hands. When I had additional questions, she went out of her way during her busiest time to answer them. I am very grateful to her.
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April 2024 by Joan Vondruska
Great experience and the person I have been seeing for years is Jean and she is outstanding.
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April 2024 by Amy McKellar
Donna was amazing! She helped my mom during the very traumatic time of losing my dad and was nothing but professional and courteous. She answered all our questions and explained everything in terms my mom could understand.
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April 2024 by David Dembicki
Taxes done with ease and confidence! Fast and knowledgeable! Ten out of ten will go again!
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April 2024 by Carter Pann
HR Block on Mason St. in Fort Collins is a fine place to do one's tax preparation/filing. Ewa Sparks was clear and concise and made sure I knew the details of her preparation all along the way.
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April 2024 by mtntime1
Donna Helwegner always does a great job doing our taxes!
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March 2024 by Richelle Kidd
Bob was great and process went smooth
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December 2023 by Miss Padia
Been goin to H and R block for over 20 years never a problem I just got a letter Nov 2 stating that the numbers were entered wrong ! And I have to pay 798 back ! Never received a letter until now. Then I call and they asked if I got the peace of mind I’m like no I pay a lot just to file plus been going there for years Jean does my taxes never no issues so I don’t get the peace of mind! Trusting them to do the job right and entering the numbers correctly. I just don’t know what to do. (On a good note Donna says maybe we can amend it , and it would be $99 I’m fine with $99 NOT 798! Fingers crossed) have to find a new place to do my taxes after this. Unless the outcome is good .
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November 2023 by Norma Padia
Been goin to H and R block for over 20 years never a problem I just got a letter Nov 2 stating that the numbers were entered wrong ! And I have to pay 798 back ! Never received a letter until now. Then I call and they asked if I got the peace of mind I’m like no I pay a lot just to file plus been going there for years Jean does my taxes never no issues so I don’t get the peace of mind! Trusting them to do the job right and entering the numbers correctly. I just don’t know what to do. (On a good note Donna says maybe we can amend it , and it would be $99 I’m fine with $99 NOT 798! Fingers crossed) have to find a new place to do my taxes after this. Unless the outcome is good .
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August 2023 by barbara zurowski
Quick, on time, friendly staff.
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August 2023 by Charles Hannon
Zero help
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August 2023 by Joel Trout
Very helpful Very knowledgeable
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May 2023 by Josiah Haswell
We had been using this office for our tax-prep work for several years. This year, we went back, were asked to upload our info, and heard nothing back from them for months.I called and left messages numerous times and never heard back. I sent messages through their web portal and never heard back. When I finally got through /after/ the filing deadline, I asked the office assistant about the status of our return. She yelled "I can't deal with this right now!" and hung up.There's no recourse from H&R Block corporate. This office can and will apparently just ghost you. I've literally never seen anything like it. I'd strongly advise against doing business with them.
