-
March 2024 by Sue ellen Peck
The most amazing staff...extreamly great
-
February 2024 by J H
I just want to say that the employees that waited on me today were exceptional and professional even though I had a 1980s RV that needed windshield wipers these folks win above and beyond to find the blades that would work for my ancient vehicle.
-
January 2024 by Steven Lagerholm
Clean store. Staff has the perfect amount of attentiveness. Prices on some stuff is definitely competitive. Seems to have more specialty parts/items than the other big 3 auto parts stores.
-
November 2023 by van peacock
I'd do no stars if possible. I went in after my wife calling in and waiting almost a week. Once I arrived to the store to pick up the spark plugs and wires, the first man's answers cause, I knew there was 2 different motor for my car and wanted to make sure the parts was right. Was nothing but I don't know answers. Then another man named Ryan went to help me and "made sure" I had the right parts. Sold me the wrong parts and now I'm just finding the right parts and going to have to wait for them to come in.These guys not only had no clue what they were doing. They pushed the wrong parts. I'll be back tomorrow for a refund since your closed today. Somewhere else helped me get the right parts. Doubt ill give anymore business to NAPA. Thanks for nothing guys.
-
August 2023 by Jay Seier
Best place for quality auto parts in fort Collins
-
July 2023 by Troy Klammer
Had fine pitch metric thread die in stock. Only place in town that had it. Knowledgeable counter staff, too
-
July 2023 by Lloyd Haywood
Massive parts store. Good service.
-
June 2023 by Chayne Wolfe
Very good people and they help out all the customers very quickly
-
February 2023 by Hayden Filsinger
I keep getting incorrect parts from this store, I think it's because many of the employees are new to the job, and it's harder than it looks. They are kind and will work with you when they make a mistake, hopefully the new employees can learn the computer system a bit better over time so the inconvenience can be minimized, but they clearly are trying and will probably get there soon
-
January 2023 by Alma Wilcher
Best auto part store in town. Much more helpful than the other guys
-
October 2022 by David Gorena
These guys are cool. After making numerous phone calls looking for a specific part, these folks came through in spades.
-
October 2022 by Teri Lee
Terrible customer service. The young gentleman who helped me couldn't find my online order even after I showed him it says ready for pickup. He threw a temper, used profanity and threw papers around mad at me because I didn't want to pay for the order again with my credit card.Finally he asked for help and someone else found the order on his computer in 5 seconds. Boy this is no way to treat a customer.
-
September 2022 by Moriah Shrinski
I took my truck in with a starting issue I have had for a few months. Previously I had my battery and starter tested at a different auto store (starts with O') also located in Fort Collins. They missed the issue but Carl at NAPA acturally listened to me and went the extra mile on more detailed testing of my battery. He explained each step and showed me the results that clearly showed I did need a new battery. He then explained the different battery purchase options and pricing. This was such a great experience I will never be going back to any other Auto parts store. NAPA has my business, Thank you Carl!
-
September 2022 by Travis Prall
Well knowledgeable staff, had me in and out, and to fixing the wife's car! Actually got a smile out of her lol
-
September 2022 by Abbey Hadachek
They answered the phone right away when I called, which is a huge plus. They had what I needed for a few dollars less than AutoZone and several dollars less than Advanced Auto Parts. In addition, they are close by, not crowded, and on a regularly traveled path for me. It was a win win!
