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October 2023 by Alex Drag
I really love this auto shop. I brought my car to them for a second opinion after another (unnamed) auto shop gave me a quote.Genuine auto essentially showed me that the other folks were charging me double and essentially recommending double the amount of actually necessary work.Would 10/10 recommend going here.
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August 2023 by Cody Terkhorn
I originally took my vehicle into the jeep dealership to fix an electrical problem I was have with my jeep. I had explained where I suspected the issue would be and basically gave them a slam dunk fix. After several days of diagnostic which didn't include looking at where I suspected the issue was and then asking for an additional $500 to find the issue I took my car back and brought it to Genuine Automotive. I explained the same issue and told them where to find it and within a day they had the issue isolated and a solution at the ready. The key to this story is they listened and were able to fix the problem with out issue and saved me a lot of time and money. They were professional and even provided a full diagnostic of what they checked besides the electrical problem which gave recommendations, but it never felt pushy. I would recommend them to anyone! Thank you!Service: Electrical
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February 2023 by Madison Mercer
Went here because I had heard good reviews but once I got my quote back it seemed to be too high so I called around to other places and I found out they were going to charge me almost double and weren’t clear about the real damage to my car. So if you’re looking to go here, I’d try around other places before landing on this one.
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August 2022 by Jay
Always the best. They don't upsell or argue, they just give you an honest assessment of what you need, and do it at a phenomenal price for the actual quality of the work. 10/10 would recommend ?
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December 2021 by Tyler Stultz
I highly recommend!! I just got a ton of work done & they did a great job!
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September 2021 by Tony Zanegin
Questionable business ethics by upselling me stuff I not only did not need but actually had serviced less than 700 miles prior.Scheduled an appointment to help diag heim joint wear causing rattle. All they ended up doing is performing inspection — were reluctant to even quote me what I came for even though I was clear up front and they told me they could help. Sent me to another shop.The inspection also said fort and rear diff fluids need replaced. Too bad it was done 700 miles ago. Also said both inner tie rods were loose and needed replaced ASAP. Eh, I felt zero play and another shop that did alignment about 500 miles ago said nothing about tie rods being loose when they did custom alignment for me (very reputable local shop).So I paid an inspection fee only for them to not want to quote me on what I actually needed but rather trying to sell me on what I didn’t need. Go elsewhere.
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September 2021 by Anthony Zanegin
Questionable business ethics by upselling me stuff I not only did not need but actually had serviced less than 700 miles prior.Scheduled an appointment to help diag heim joint wear causing rattle. All they ended up doing is performing inspection — were reluctant to even quote me what I came for even though I was clear up front and they told me they could help. Sent me to another shop.The inspection also said fort and rear diff fluids need replaced. Too bad it was done 700 miles ago. Also said both inner tie rods were loose and needed replaced ASAP. Eh, I felt zero play and another shop that did alignment about 500 miles ago said nothing about tie rods being loose when they did custom alignment for me (very reputable local shop).So I paid an inspection fee only for them to not want to quote me on what I actually needed but rather trying to sell me on what I didn’t need. Go elsewhere.
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June 2021 by Bryan Soth
Outstanding! They took the time to explain everything everything to me. They let me know I didn't need some things I thought needed to be done and they made some great suggestions. On top of it all, they got the work done on my tight schedule. I don't see any reason to go anywhere else in the future.
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June 2021 by Proud American
These guys have been taking care of my 2005 Durango for the last 7yrs. They are upfront with their pricing and parts availability. They are the only ones I trust to service my Lt Dan
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May 2021 by Julio Cisneros
Wow I think my old toyota truck has found the right doctor. They are straight forward no nonsense knowledgeable treating my truck as if it were theirs. Thanks guys.I'll be back for more.
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May 2021 by Janice Tyler
Great auto techs., excellent work that guaranteed, the only thing I didn't like is they upped the price on the work they were going to do, and then again when the work was done! I would be feeling more comfortable if they didn't keep changing the price on me!
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December 2020 by Ben
Awesome guys!
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August 2020 by Cathy Bush
Honest. Fair. Quality work. These guys are...in a word...fantastic! If you live in Fort Collins (or Northern Colorado for that matter) and you need any automotive repair/work/maintenance done, go to these guys. I have been using their services for years and the service, the customer service, the quality of work, etc. is always great. Fair pricing, extremely honest recommendations and suggestions...Don't go anywhere else. They really are fantastic.
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May 2020 by Lexi Carlie
Joe is fantastic and so is the rest of his staff. I don’t trust anyone else to work on my Xterra. The customer service is beyond amazing and I’m so grateful I found this place to take care of all my vehicle repair needs.
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March 2020 by Todd L
Trust worthy and reliable. Fair pricing.
