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February 2024 by Narda Robinson
This has always been my go-to veterinary ER. Friendly, accessible, caring, and kind.
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February 2024 by Beth Dargatz
Most uncaring people I have ever met. All they cared about was how much money they could get out of me. When my funds ran out so did their care. As soon as my money was gone they refused to do anything to diagnose my baby any further. They sent us on our way saying he needed further tests but had no compassion for him whatsoever. I wouldn't even take my worst enemy there. Of course the quack of a so called vet blamed it on the fact that it was a corporate ran place but I saw no caring or compassion out of her through out the entire encounter. She was like a robot who used money to fuel her. As soon as my money ran out she did too!! It's not like I wasn't going to pay, I was asking for 2 days until I got paid again and I would be able to pay in full!
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January 2024 by Megan Gorski
Our cat was very very sick and had to be put to sleep. No vet clinic has ever been as kind and compassionate as this one. Gave my husband and I tons of time to say goodbye to our little meatball. The vet was so kind, knowledgeable and supportive. We went through something so sad and depressing but having wonderful clinic staff to see us through, helped tremendously
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January 2024 by Lindsey Lang
Wonderful staff, great care. Communication was top notch, every step and option was explained and you can tell they really care about their work and the animals they help.
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January 2024 by Jewell Stuart Lund
The doctors, techs, and staff here all do an amazing job. It's great to have such fantastic care in Fort Collins.
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January 2024 by Joya Migliaccio
FCVERH has incredible doctors and staff. They are compassionate and skilled and I am grateful for all they have done for my own pets, but also for the pets of the community.
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January 2024 by Kristina Gleason
We had to bring our cat Ruby in on this Christmas Eve for progressive lower back pain, lethargy, and not doing well. While it was obvious the hospital was very busy, all of the team members were calm, professional, caring, and very understanding. I couldn’t be more thankful for the time they gave our Ruby and the treatment she received on such a busy holiday full of other family pets that are also needing their loving care. Thank you all very much for helping us help our kitty get on the road to recovery!- Kristina, Brian, Ruby (and her animal siblings)
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December 2023 by Sheila Toborg
INCREDIBLE TEAM….Jasmine, Michelle and Dr. De La Torre!! I presented this morning with my English Mastiff, Arthur. Everyone was kind, thorough and compassionate. Ample time was spent with me and my boy. Much appreciated!!
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December 2023 by Lauren S
Excellent emergency care! I had to bring my dog in on a Monday evening. She ended up spending the night and the vet team called us with updates and sent us photos. Emergency care is expensive but they provided very clear estimates and expectations. The communication was excellent, which is really helpful when you’re worried about a pet. Thank you for all you do!
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December 2023 by Tonya Frammolino
Had a great experience. They took great care of my German shepherd. The staff were pragmatic, responsive, and friendly.
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December 2023 by Matthew Morris
Due to timing, we had to utilize this establishment instead of our regular vet. Everyone was kind, caring, and professional. If you need emergency care, rest assured this is a safe place to go.
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November 2023 by Jennifer Concienne
I've taken my dog Sachi in to see them twice now and both times she ended up having surgery due to a stomach obstruction. I've had an amazing experience both times as they are so caring and considerate of both my pet's needs and my own needs. My dog struggles with some reactivity toward other animals and they are always so accommodating, helping me get her in and out of the office safely. They're also excellent at communicating, always answering my call and questions and calling me frequently while my dog was with them to ensure I knew what was going on. I can't recommend them enough!
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November 2023 by Matthew Swalm
One of our dogs made the rash decision to eat a hand sized chunk of leather. Knowing this could be very bad if left we brought him in within 30 minutes of eating it, the staff were very friendly and got him to yark it up within minutes of arrival potentially saving us thousands by avoiding a blockage surgery and giving us peace of mind. We will be using them for our next veterinary emergency based on our great experience!
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November 2023 by Thomas Romero
This place has to be the worst. The neighbor lady took one of our puppies to be checked at her place of work. She said they could not help. She took them here with out our permissions. Once we got there they told us the the puppy need emergency surgery and said they need to do some tests first. The cost for the tests was $1,000 and that would not include the surgery.We took our puppy to CSU Veterinary hospital. They took care of our puppy for less than $650.This place had my wife and kid in tears.This place charged us a little over $180 and we didn't authorize anyone to look at our puppy.We were so upset we didn't even tell them we are not paying. We didn't bring him her. Plus the called animal control on us. We had them call CSU.I'll never recommend this place. If there was a negative 5s tars I would give it to them.They should refund our money.
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October 2023 by First Name L.
Took my cat in for excessive vomiting at 9:30 PM. The vet wanted to hospitalize & run tests we already had done 4 days ago quoting me over $1400 worth of services. I opted for fluids & anti nausea meds since getting an ultrasound wasn't an option. I began to worry something was wrong when they didn't return my cat for quite some time. Receptionist said vet was finishing up her notes & I couldn't leave until after I received discharge papers. More time passes, I began to panic. I asked to see my cat. Turns out a critical patient arrived while the vet was finishing up her notes. They expected us to wait until after they finished working on the new patient, without updating me or allowing my cat to wait with me. It's a shame this is the only emergency hospital in the area. Although the vet was professional and called me later to explain what happened I am confident in saying I would not trust this hospital with any of my family members in the future.
