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March 2024 by Danielle Rench
Shelley Rhoades and her team is the definition of narcissistic and crazy. You would be crazy to get a loan with her and her team. They put you through pure heil. I have never experienced such unprofessional behavior and controlling tendencies. She will say she is just doing her job after her 12- 20 paragraph emails/ texts. After her team harasses your closing officer your insurance person and threatens you with up thousand emails and makes sure to send everyone that is the process of your home ten thousand emails on top of not simplifying her answers. On top of harassment and unprofessionalism at its finest. I think ALL these ppl need to learn communication, loyalty, professionalism, and simplifying their answers. If you want to go through pure heil. Be my guest. Also compinging gets you nooo where. Ryan the vice at oak does nothing what so ever. Shellie is an angel and she does no wrong!!! Ha ha u less you want to go through HEIL
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December 2023 by David Spaulding
Had fraudulent charges on my account. I called fnbo and reported it. I also called the company that the charges were made to and they were very helpful and they canceled the order. FNBO would not return the money to my account. It was not the company it was fnbo. I'm making a very large deposit after the 1st of the year [2.2 million] and fnbo are not going to see 1 cent.
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January 2023 by Soul Integration Colorado with Lulu
Hesus refuses to transfer me to Jim (no longer in retail —apparently I’m retail?) who is the only one who knows how to take care of the cc payment screw ups. They have a TERRIBLY old system and the people that work there are condescending and act like I’m incompetent but it’s there system. He says I’m sorry you “feel” that way, instead of I’m sorry that happened to you. And I know because my daughters company that was running $150k through a month had so many problems with them cc payments that error from minimum to paying off entirely (wiping out the checking account and causing overdrafts) she changed banks despite the inconvenience it takes for a bigger company to change. Now I’ve been on hold and there are no managers to help and he refuses to transfer me to Jim. Also the previous employees would let me give my name to look at my accounts now I have to give my account number so have a check ready, when you call in. And be prepared to have to make a dispute instead of them saying we will take care of it.
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November 2022 by Sergio Perez
This bank left hackers to open account on the bank the looks the any one can open account from this bankI’m from ga Henry Chaves is the person take 25,000.00 from myHe’s Account number 736532912
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November 2022 by Mitchel Yokem
Worked recently with Jainish on some of my accounts. He was very professional and made sure I got everything I needed. I will continue working with this location.
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October 2021 by Ryan M
They won't send me a bank card and I asked for my account to be closed last week and they still haven't done it. I also got over $1,000 in fees due to being unable to use my business card and manage my money correctly. I put in a complaint with the BBB and they never replied. Unacceptable.
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March 2021 by Michael Kreisberg
FNBO Management took no responsibility for errors totaling $1000.00 Instead puts the blame on computer software. I have had 3 accounts open for 12 years of business and personal banking, Bank Management was quick to let me know that . "this would happen at any bank & that there is not much we can to do to protect my money " . I will update this post as this issues unfolds .
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January 2021 by Ryan Mayiras Photography & Videography
They won't send me a bank card and I asked for my account to be closed last week and they still haven't done it. I also got over $1,000 in fees due to being unable to use my business card and manage my money correctly. I put in a complaint with the BBB and they never replied. Unacceptable.
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September 2020 by Lando Searles
Been a great bank, highly recommend
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May 2020 by Susanne Cordery
Paid off the loan, asked how to get the title , had a bit of a run-around. Branch manager contacted me and really listened..
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May 2020 by Marla Swanson
Always receive excellent service in a timely manner. Very friendly and courteous staff.
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January 2020 by BadGirl69
Horrible terrible banking services ever put account on hold without letting your know by call or email closed my account went somewhere else better business not worth dealing with this company worthless useless services ever.
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November 2019 by Jake McFarland
Absolutely the worst banking experience I have ever had.
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November 2019 by Andrea M.
Harmony/Timberline location is terrible especially branch manager! I received less than satisfactory customer and thought branch manager should be aware. However after speaking to him it was clear to me where this terrible attitude stems from. I'm truly surprised someone like this has this position of trust! Apparently that location has very unhappy employees especially branch manager and it shows.
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October 2019 by NO LIMIT SERVICES
Horrible Banking Institution!
