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October 2023 by Gary Miano
John Is responsible for me owning this vehicle. 16 years ago he inspected and advised my purchase. EMC has done several things for me (admittedly it has been a great car). It just went thru a 77,000 mile service and John took care of the major issue. I would not trust anyone else with my '79 Porsche.Services: Auto engine diagnostic
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October 2023 by Ali Khattab
Steve, Mikey, and Jonah are truly the best in the business. They not only have the skills to fix any car issue, but they're also super friendly and helpful. It's great to have mechanics like them who go above and beyond for their customers. I highly recommend them for any car repairs or maintenance you need they got it all ?
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September 2023 by Caryl Schonbrun
Steve Cox fit me in for a minor repair. It was finished within 30 minutes! This was my first time here and won't be my last for future service. Very professional, informative and honest! This place has been around over 30 years and I can see why.Service: Air & cabin filter replacement
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August 2023 by Tyler Jozefiak
2013 VW Passat TDI SEScheduled an appointment for next day service, front desk staff was friendly, informative, and forthcoming with any information I asked about pricing.Next day- my hour appointment for a front splashguard repair was only about 35 minutes long, they reduced the price from $170 to $135 due to the speed of the repair. They also checked on another concern for me with no extra cost since it didn't end up being an issueCouldn't think of better service than this!Shout out Ashton at the front. Young kid, but he was courteous, cordial, and professional. Parents raised him right.Service: General repairs & maintenance
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July 2023 by Haley Andreasen
I had an AMAZING experience here. I was road-tripping from Denver to Glacier in my Eurovan camper, when the power steering fluid started literally pouring out the bottom of my van. I called every single shop in Fort Collins and no one could help me. This shop not only took me in last minute, but they fixed my car in 3 hours (and it’s not an easy car to fix). This got me on the road in time to make it to my next stop in WY. So thankful for their help and expertise.Service: Steering & suspension repair
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July 2023 by Jordan Nielsen
If you have a European car (that isn't crazy exotic, like a Ferrari), this is the shop for you. The owner, John, has been in the business for a very long time and has an incredible wealth of knowledge, amazing customer service, and a very strong moral compass. And when it comes to his employees, he expects the same of them. The prices are fair, given the general complexity of many Euro cars, the work is solid and timely, the staff are friendly and knowledgeable, and the shop, overall, is extremely trustworthy. If they run into a problem that needs to be outsourced (think programming that only a dealer is allowed to do), they help get it done, keep you informed, and will strongly advocate for you. I do feel it needs to be said that I had the pleasure of working here for over two years before having to move on for unrelated reasons. You may think that makes me a bit biased, which is probably true, but I prefer to think of it as having been able to truly see how the business works and how they interact with customers and respond to problems. As with pretty much any shop, there will always be the chance of some of something going wrong (be it a parts issue, an unexpected and, possibly, unrelated problem that is uncovered while doing other work, etc.), but the way they respond is what really sets them apart. In the unlikely event that you have a bad experience here, just really try to understand that some things are just out of one's control, give them a chance to make it right, and you won't be disappoonted. I know having to take a car into a shop is something many people stress out over, but at European, 99% of the time, you'll have nothing but a positive experience and peace of mind knowing that you and your vehicle are well taken care of.
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July 2023 by Andrew Jorgensen
Steve and John were very friendly to me and the EMC staff quickly diagnosed and fixed the issue I was having with my Audi. I live more than 30 miles away from EMC but will continue to bring my Audi to them when needed. I definitely recommend European Motor Cars to anyone who wants their European car fixed correctly and quickly.Services: Electrical repair
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July 2023 by Taylor Sipe
Steve and Oliver were so professional and they helped me out of a bad situation. I couldn't be happier and I would highly recommend. We even had a few laughs while I waited. Everyone was courteous, professional, knowledgeable. Seems like good people trying to help out when they could. I'm extremely grateful.Service: Auto water leak repair
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July 2023 by Jessica Cooper
The staff takes the time to communicate issues, provide options and guidance for prioritizing, and competitive pricing. Very much appreciate the insight and kindness from everyone at European Motor Cars!Service: Auto engine diagnostic
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June 2023 by Vibej1
Super awesome service and was a quick turn around. Had an A1 service done on my car and Steve at the front desk was very polite and professional. Definitely will be going back for all future car-needs.
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May 2023 by Emma Ball
I don't necessarily like taking my car in to get repaired, especially when it is unexpected repairs that have to take place. But everyone at EMC is friendly and super helpful. I've had to take it in twice this month due to various repairs and each time everyone was super friendly. This last time some critter decided to chew some wires and so I messaged them, and despite being busy Steve and Oliver managed to get me in and get my car fixed quickly. Hopefully my car decides to stay in one piece and it will only be regular maintenance going forwards, but I will definitely be using EMC going forward.Service: General repairs & maintenance
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March 2023 by Sarah Cox
I always have a great experience at European motor cars, the service writers are friendly, and help me to understand what my car needs to keep running!The techs are also awesome and seem to really know their stuff.I have been bringing my car here for a few years now, and they always find a way to get me in the schedule and explain all the costs upfront. Definitely recommend these guys!Services: Oil change
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March 2023 by Lisa Wilson
I started bringing my car to European Motor Cars after stopping in for a second opinion on a repair and being thoroughly impressed with the care and recommendations I received. John set my customer experience bar to a whole new level that day, and I've been a very happy return client! The staff are courteous, informative, and really know their stuff. At this point I've brought my car to them for a number of different routine service items as well as repairs. For all, I've found their pricing to be fair, service to be on time, and work done to be reliable. This local small business is great!Services: Air & cabin filter replacement
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March 2023 by Josiah Haswell
I hate to leave bad reviews, but wow we had a negative experience here.We have a 2016 Mini Countryman that we brought in with an "Engine Malfunction" warning. They had us replace:1. The solenoids2. The timing chain (despite only having ~35k miles on it)3. The tubochargerand several other repairs for a total cost of >10k. The turbocharger, when I asked to inspect it, had no visible damage, but they insisted that it was somehow broken. Finally, my wife was unable to get up to highway speeds due to the vehicle going into limp mode and nearly got into several bad accidents (they also broke the tire pressure monitoring).I called them up to ask what the hell was going on as we could've replaced the engine, and the head mechanic said they'd file a report with Mini--that was in December 2022. It's now March and we've heard nothing back from them. It's hard to know if they were just bilking us for repairs or if the repairs were legitimately needed. In any case, handing them $10k in repairs did nothing to fix our problems, and they made specific commitments to help and never got back to us.I would avoid this place in the future--I don't feel like they're very trustworthy.
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March 2023 by Rowan Dunning
I have been taking my 2001 VW Jetta to this shop for a few years. They are very knowledgeable and get repairs done in a timely manner. I recommend this shop to anyone who owns a european car. The staff are very easy to work with and very friendly! Thanks for taking care of my car and getting it back on the road!Service: Oil change
