Ed Carroll Volkswagen had great service and a friendly experience. Customers report a thorough inspection, a 60K service, and a comprehensive video that demonstrate vehicle condition. The staff conduct diagnostic work promptly and install software recall on Etron models. Communication is clear along the way and staff are courteous, informative and never pushy. Trade‑in price is great and the buying process is easy and enjoyable. Sales staff are knowledgeable, patient and accommodating, even when a baby joins the visit. They take extra time to price out different vehicles, compare features and help pick out a new Jetta or other VW. Waiting areas have laptop while service is done. Overall customers feel happy with the experience and would recommend Ed Carroll Volkswagen to anyone in the market for a VW.
Always great service at Ed Carroll Audi. Diagnostic was done and repair was made promptly. CJ communicated along the way. Brought my laptop to work while waiting and would have enjoyed a counter or table of some sort but overall. Happy with my experience.
November 2025
You always make me feel important and I appreciate you.
November 2025
Always receive the best service from Ed Carroll. They conducted a thorough inspection and 60K service with a comprehensive video to demonstrate my vehicle’s condition. They also identified and installed a software recall on my Etron.
