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August 2024 by Bella B.
Love Ed Carroll audi fort Collins ❤️❤️❤️
For years. They have been very courteous, professional, efficient and helpful.
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July 2024 by Daniel Simon
Just took delivery of a Q8 Etron, my first EV, to replace my lease ending Q7 plus a Q3 for my son. This is the 4th leased vehicle over the last 6 years from Audi Fort Collins and we have never been disappointed by the selection, the sales support both pre and post, and the pricing. We have been most impressed with Kat McNutt, Sales Manager. Kat has been nothing short of exceptional! She has thoroughly explained all of the features of the vehicles, has gone out of her way to transfer our roof racks from the returning to the new vehicles, helped us with removing our Express Toll transponder and even contacting us after returning a leased vehicle with items inadvertently left in the car. We have nothing but positve things to say about both Kat and Audi Fort Collins and give them both our highest recommendation!
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July 2024 by alexis chaquell p.
If I thought Audi Boulder was unpleasant it’s nothing compared to the Fort Collins location. Came in for an oil change appointment, first comment by Ryan is “and you’re prepared for about a 2-4 hour wait?” I said no, and that I had an appointment and nowhere does it say it will take that long. And he responds “We’re not a jiffy lube”. Already I felt talked down to. I think he tried to turn it around by asking the shop if they’ll get it in/out quicker and gave me a discount as a coupon I brought in was not eligible for the oil change as I thought. We did wait about 1.5 hours, which is fine but the waiting room is cold and unwelcoming. There’s so many vehicles in the showroom it’s quite crammed. There’s no family friendly area like Boulder has. It’s just a giant uncomfortable fish bowl. Driving my car away it drives significantly worse than when I brought it in, and of course with a list of repairs I need to have done. It didn’t feel terrible at all and now is shaking and starting worse than normal. All around I won’t return, I need to shake my hands of the Audi brand and be done.
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July 2024 by Lisa Pollock
My car was being repaired for a coolant leak, and the dealer was not finished when I came to pick up. My husband has a bad back and hurts any time he spends a long time in the car. Since we made the trip up from Thornton and the car wasn't ready, and they delivered the car to me the next day....top level service from a top level dealer! Above and beyond customer service! I will never go anywhere else for my Audi!!
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July 2024 by brian stwertnik
Great experience!
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July 2024 by Mike McKee
Excellent experience from start to finish. Nice bunch of people from sales to finance. That’s Kat and team. I’m loving the car. Mike
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July 2024 by Larry Dodds
Couldn't have been better. Everything went just as expected. This is my second TT and I have not had a single problem with the cars, the dealership or the wonderful folks that work there. Kat did a great job.
Larry
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June 2024 by Nicholas Cohen
Kat & crew are the best — all the stars!!
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June 2024 by Katie Gibson
We have purchased two vehicles, both used, from this dealership and have had a great experience each time. The process wasn’t wildly long and most importantly they didn’t have to go “talk to their boss” to get the best price. We traded in vehicles and got a good price the first time without a bunch of haggling.
If you want the best - ask for Kat! She’s been our salesperson each time. She’s knowledgeable and fair.
I never thought we’d have “a dealership” but honestly they have our loyalty!
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June 2024 by Kathryn Green
Kat is wonderful! Always so helpful. Go see her. You'll get what you're looking for!
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June 2024 by Ray Hornback
I just bought an Audi Allroad from Kat here at Ed Carroll motors. She was great to deal with. Very friendly and attentive. I’ll definitely be getting my next Audi with her!
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June 2024 by A K
Audi Ft Collins provides outstanding customer service and works with you to get the best vehicle that's right for you. Kat McNutt in particular is the best salesperson buy her attention to detail and thorough follow-up only enhances the experience at Audi Ft Collins. Their staff are friendly and provide a great customer experience.
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June 2024 by Bert Walker
Our family has purchased multiple cars from here and we always ask to see Kat McNutt. She is very knowledgeable and responds quickly to texts/phone calls. She's a straight shooter so no messing around.
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June 2024 by Christine Farrel
Excellent service from sales with Kat to continued car care and service with Ryan. We have trusted this team at Audi Ft Collins for many years with several autos. They are not only professional but caring for their customers. I recommend them highly .
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June 2024 by versie wallace
Working with Kat was a joy, she is a professional who works hard to get you a good deal. Very knowledgeable and you will feel the personal service.