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November 2023 by Jake G.
Last week I went to this king Soopers. I bought cat litter for my cats along with paper towels and some food. When I simply was trying to go through self check out the clerk tried to scan the cat food for me and made me feel unwelcome. I told him thanks, but no thanks. I also got a look from a store manager who was present I assume. I don't stick out and look like an average Joe I've always thought. They acted like they suspected I would attempt to steal the cat litter. It was an off putting experience. I've shopped this king Soopers and others for over 20 years now.
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November 2021 by Jim C.
King Soopers lies about delivery. A third party deliveries and King Soopers will not help you in any way. Do not shop at this store at all
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March 2021 by Jenette G.
RACIST! I've been a long time customer of KIngs and absolutely loved it until today. While I was walking in with my friends (she's mixed & so I am) they racially profiled both of us. I will never come back here smh. There needs to be repercussions for her actions.
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January 2021 by Al L.
The store was packed this Sunday morning. Well-staffed with plenty of carts available, hand sanitizing station and towelettes. The store was clean and well-stocked. Because produce is a popular item and the shelves can run down quickly on busy days, there was an employee continually restocking produce. Needed only a few items for my pizza making. They had it all. I do need to comment about the LARGE floral department. Colorful, well-stocked and tended to by an employee. It brightened my morning. all in all a good customer experience.
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November 2020 by Kevin B.
Employees were not wearing masks in the middle of thr day when it was super busy. I will avoid this location
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October 2020 by Ariella W.
This store is one of the larger stores in Fort Collins. The produce and meat and sea food staff are always really helpful or have been for me anytime i have had questions that have come up either personal shopping or doing instacart shopping. The meat guys i have encountered have always gone above and beyond to help me find stuff and looking in back if what I am needing to find is not out on the shelf. Just to make sure if they have it or not. The store is usually clean and generally well stocked. Of course with covid some things have holes but in general they do a good job of keeping up with things. Their in house king soopers shoppers now sometimes get in the way.... hence the 4 stars. their big carts block the aisles and they dont always get them pulled over to the side enough for people to pass. The clerks are generally friendly and usually there is enough working to handle the flow of customers. its been pretty rare to get stuck in a long line like at the south college location.
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July 2020 by Ian Farrell
What's the deal?!!? today July 14 2020 I went to this store to get a few things....... so tell me are you above the laws concerning this pandemic? why were there hardly a single employee wearing a mask?!!? at least 30 people were in the store and I saw only three (3) wearing one...3!. no wonder we can't get this "virus" under control!
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December 2019 by Emily Kleist
My husband and I want to give a huge shoutout to Jackie from the bakery at your JFK Fort Collins location. The two major winter storms last week caused us to have to totally re-plan our wedding that was supposed to take place in the mountains on Friday. We had to change our day and venue, and several of our family members and friends weren’t able to make it. One of the friends who couldn’t make it was bringing our wedding cake. The day before thanksgiving (and the new wedding
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November 2019 by Taylor M.
Joe Hernandez the store manager was extremely disrespectful to me. I will never go back because of my experience with him. He is a snake and has no backbone
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November 2018 by Don J.
Hands down the rudest staff at any grocery chain their stalkers are rude, block all the isles and will not move their garbage even when customers are sitting there waiting. Carts left sideways in isle watched 3 stalkers squeeze past and not a single one thought to move it. I gave up even trying and will finish my shopping at a different store. After shopping at Kroger brand stores for more than 15 years I will not bother again.
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October 2018 by K T.
Is it possible to give negative stars?I was there last week. Before arriving I had called the pharmacy asking if they had the motion sickness patches. The generic had been recalled so it was the name brand. I was told they had them so headed out to pick it up.I told the pharmacy and they told me they did not have them. I explained that I had talked to someone on the phone and they told me that they had them. The person said I had talked to a pharmacist. Well a pharmacists is a precise job and if they did not even realize they did not have them, how can I trust them with a prescription. Strike one.I went to the front desk and asked to speak to a manager. Expaining that I was very upset, wanted to voice my concern. The head clerk, a short brunette said in a condescending manner over the phone to the manager that I was very upset. Strike two.I asked at 4:35pm and at 4:50pm, the manager still had not come down and the bakery manager was there and I told him my concerns. The store manager cannot even come down or call down and explain their delay and then never even show up. Incompetent leadership which explains some of the reviews of this store. Strike three.I will not longer shop or encourage anyone to shop at this store. Will use this example in my presentations as a failure of leadership, from the pharmacist to the head clerk to the store manager.
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August 2018 by Martin M.
I wrote a review for this location back in January of 2017, and I can honestly say that nothing has changed. Please scroll down to see my concern but in a nutshell, on the weekends (when it's most busy), this place never has enough baggers to bag your groceries. The last two weekends in a row now I've gone and there has literally been ZERO baggers on any of the checkout lanes. I did notice that they're advertising lower prices. I suspect it's because they've reduced the bagging payroll to zero.
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August 2018 by Dr. G.
Given that, with any store, there will always be some variation (e.g. most employees are friendly and helpful but some are not), this store gets high marks overall from me. The layout and lighting feel inviting, the selection is good, and I like their prices. I've been going to this KS for many years and always return to it.
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January 2018 by Ian T. Worthing
I always keep a jar in my house for loose change. I want it's full I take it to one of these machines to cash out so I can treat the family to ice cream. They seem to have these in just about every King Soopers these days. Alternatively you could get a gift card with these machines and avoid the transaction fee.
