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July 2023 by Jeff Bissell
I have called multiple times, and left multiple messages, there's never any response. I wanted to order the 2nd ammendment pistol, but I guess they don't care to sell it. Why have an advertisement in American hunter magazine if you aren't going to respond to the consumers?
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November 2022 by TexasDog3
After seeing all of these negative reviews, I will most definitely never buy a gun from them EVER! Any company that abuses the trust of people and especially the Second Amendment, deserves no business.
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September 2022 by Brian James
Buyer beware! This company has the same owner as the now defunct Heroes and Patriots.
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June 2022 by Bruce McDowell
Glock RMR Slide Cut TLR-1 Light Bearing Epsilon Paddle Holster (Sarguy)Fits PERFECTLY. Lightweight, can carry all day. Easy on, stays put but still easy off. This holster will last longer than me.
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April 2022 by angela smith
I'm leaving this review for my father- as he purchased a Trump Collectible Henry Rifle TRMH1478 Henry H010B. The gun was beautiful upon arrival with no imperfections in the finish, mirror finish stock and forend. This gun was placed into the green sleeve provided with the gun into a climate controlled gun safe among other guns collected. Dad took the gun out the other day and the finish has drying cracks everywhere! They are not scratch's. This is obviously a defect from the clear coating process. Trey Laughlin has corresponded stating that since it's been over a year ago and these issues were not addressed within a reasonable time frame, there is nothing they can do except CHARGE for a possible re-do.First of all, the rifle has never been shot. It's been handled maybe 2 or 3 times to look at it.Second, it's been stored in a climate controlled gun safe upon it's arrival along with being stored in the green sleeve.Thirdly, my Dad is an avid Gunsmith and gun/antique collector. He's been doing this for over 60 years now so he has extensive knowledge when it comes to guns/gun parts.VERY POORLY RAN business!!! Terrible way to treat and talk to your customers.
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October 2021 by Brenda Schulein
best pace to order a custom gun people are great
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May 2021 by Jessica Villarreal
complete scam. never signed a contract and was never informed about bull policy changes. hard to contact or take to anyone and when you do you wont get the same answer twice.. they won't provide proof of anything they claim including policy or proof of production. I will be filing a complaint with the BBB and looking into taking legal action to have this fraudulent company shut down
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February 2021 by Vanessa Stephens
A superior company and product. I have purchased multiple firearms from them and have received excellent service. I highly recommend them! Their firearms are some of the gems of my collection. Just note only whiners seem to complain.
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February 2020 by Bob Morganti
When I called about status of gun on 11/26/19(ordered 4/26/19) I received a call back saying I would have gun by Christmas. I said if gun hasn’t been built, please refund my money. She (Kathleen) days that’s a 30% restocking fee. I said but the guns not been built. She said yes it had. I said then why is it going to take 3 weeks to get gun. If it’s built ship it today. I was told someone would contact me. Haven’t heard a word and have left multiple messages. I put down $ 1250 deposit in April. Right now I would take the gun or my money but they won’t contact ME! Well then send a bill every month for balance due!!! At this point I can’t recommend! Bob Erickson
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February 2020 by Haley Nichols
One star is too much! Never get a return call, even after leaving multiple voicemails!!!!
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October 2019 by matt beatty
Rip offs.....been almost a year still no gun.and also was told they couldn't find my gun and doesn't know what happened and tried to get me to settle for something other than what was ordered.but did offer to give me a refund minus a cancellation fee for something that was their fault huh the nerve .and now it's well we have switched banks blah blah blah excuses excuses.call your attorney general and your local news shame I wonder if they pay their workers on time ....run run run.
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May 2019 by Paul Toberg
Poor customer service, won't return calls.
