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November 2023 by Susan Fox
If you are looking for a great experience with your lashes, I highly recommend Amazing Lash Studio in Fort Collins, CO! Not only is the service professional and extremely high quality, but the environment is so relaxing, cute and very clean. I have had two services here so far and will be coming back as a regular for my lash fills. What I really like about this salon is the private rooms - it is not just a big open area like some of the other places in town. The owner Jin did a lash tint today on me, and it came out perfect with no irritation - giving me a subtle dark lash and natural look.Their prices can't be beat - they are way more reasonable than other places I have tried in Fort Collins. I am so glad I found this lash studio and will return next week :-)
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November 2023 by Debbie Arruabarrena
Jin is amazing! She’s so professional and fixes my lashes, I came in with a messy dirty lashes from somewhere else, she took her time to educate me and helped me with a freak new set! I’m so happy with my lashes!!! This place is so clean and pretty inside too. Jin had a great conversation with me through out the whole session and I can’t wait to go back!
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November 2023 by Rita Corey
Gin was fantastic! The lashes came out beautiful- my eyes look so big! And the prices are better than the places my friends go:) We had the best time talking- I was trying hard not to laugh so I didn't mess up my lashes!
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October 2023 by Cora Cienfuegos-Baca
Communication is horrible! The boss told me it’s a one time fee to upgrade to a hybrid. And then all of a sudden now it’s every time I get a fill. I told her I wanted to cancel my membership and she decided to still try to take out. Luckily it didn’t work because I didn’t have money on my card. I gave the receptionist my tip in cash because I forgot to give to Justine (the best lash tech there is) and they told her I never tipped and tried to keep it. I went to another lash tech named Sara. My lashes were so clumped. And handfuls were falling out the next day. Thankfully Justine fixed them up for me. But I confirmed with them 4 times that my appointment was with Justine and then they call to confirm my appointment with Sara….like seriously?? The communication is terrible. I feel bad that Justine is such an amazing tech and has to go through all that. So 5 starts to Justine and 1 star to the company. Very disappointed. Let’s hope they don’t try to be sneaky and take my membership fee again.(Response to their response)-I paid what I was told which was a one time fee. Just because you’re the most unprofessional boss of a company I’ve ever met. And you don’t own up to anything. Don’t ever try to make me sound like a liar when everything I stated was true and you can’t be professional and own up to it. Very very sad to see how childish you act as a boss. Have a good day.
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October 2023 by Itzel Garay
Jin offers the best service in Foco. She did a great job with my mega volume lashes. I highly recommend this place, they have a great costume service, it’s a very clean place and they offer the best price.Absolutely amazing!❤️
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September 2023 by Elan Zehrung
I had an amazing experience, especially for my first time getting my lashes done. Customer service was amazing, I felt very helped with all my needs. They gave great advice and conversation. I’d recommend visiting them!
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September 2023 by Jacqueline S.
Very unprofessional service. They cannot provide results close to reference photos and if you get a service done and it isn't what you wanted they will still charge you for it AND to remove the lashes again. These people are not good at what they do or fair to their paying customers. Save your money and go somewhere else don't get scammed here
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September 2023 by Nicki Frank
Do not go here.The staff/ownership is disrespectful. Not only did they mischarge for the service provided, they argued about refunding or correcting it. Additionally when trying to cancel the membership they continued to charge the account for 2 months. When we disputed the charge with the bank they threatened to call the police for their error. Crooks and frauds.Absolutely terrible at running a business. We agreed to pay for the services rendered and they still charged wrong and refuse to fix it.Save yourself the headache, there’s a dozen other lash businesses that will treat you right.Edit: we happily paid for services rendered - and those services rendered were great. However canceling the membership - impossible. And when we disputed the charges for the membership with the bank that’s when you CONTINUE to threaten to involve the police. You want customers to pay for services you didn’t perform - and want to call the police on us? In what world should you be paid for a service you didn’t perform? Several phone calls with the lash manager have gone back and forth and you bully people into thinking they can’t cancel. More than happy to have a conversation with you over the phone however you WILL NOT bully customers. From your other reviews this doesn’t seem like a first for you either - charging for incorrect services or refusing to cancel a membership once requested.
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September 2023 by nicki f.
if I could give zero stars I wouldTerrible customer service. Not only will they mischarge you for a service, they will blame you for their error.don't even bother to try canceling your monthly service and they'll charge you anyway and when you fight it with the bank they will threaten to call the cops.I cannot believe they operate this way. The entire ownership lacks integrity.Take your money elsewhere. Be warned
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September 2023 by Julie H.
While I liked my lashes the 2 times I got them done for a special event, this company kept charging my credit card monthly. The business owner is strictly after money and not customer care, as evidenced by her email sent to me on "what her job isn't". Truly let down by interactions with the owner. Be sure to pay attention to what you are signing when you go into this establishment, as you may see monthly charges for services you have not received.
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August 2023 by Leigh B
Clean, professional & a good value if you join the monthly program. The first set was not exactly how I like them to look but it was figured out & corrected at the first fill. Every fill since then has looked great. Minus 1 star because the glue they use should be stronger. The shedding (especially in day 1-3) is more than other places I have been.
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July 2023 by Nicole Abeyta
Love love my eyelashes!! I have been searching for my new home/person and found it! They are all very friendly and Alexis did an amazing job!!Service: Eyelash extensions
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July 2023 by Christina Brown
Borderline fraud to keep you as a member. DON’T SUBSCRIBE!!I had a family emergency with my son in a serious car accident - I went into cancel, the billing continued. When I contacted them I and was assured if I deactivated I could use the credits.Called today and to reactivate and they told me the credits were expired and I couldn’t use over a year worth of the membership!!! Over $1500 and they aren’t willing to honor any of it.
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July 2023 by Maggie Jackson
this is the place!!!! The stylists are very personable and kind people, very helpful and informative. It is so cute inside, and the front desk girls are welcoming. I have loved my lashes since I started going and will not stop going back. Their maintenance program is the most affordable in the city, and I never have to worry about getting in for my refills. If you want affordable and gorgeous lashes, I’m telling you go to Amazing Lash.
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July 2023 by Talisejade Ocanas
Jenn the owner is amazing… she worked with me and worked with me until I got the perfect lashes… she runs a very good business and makes getting lashes feel like you are with a friend able to express any and everything! I would recommend to anyone!!!Service: Eyelash extensions