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“We were only shopping around for a new bank but after meeting and speaking with Ryan Caldwell we decided to move all four of our accounts to this bank. Very friendly, professional and customer oriented without the annoying fees and absence of service other banks are trying to get away with these days.”
“Have been treated very, very well by all staff I've come in contact with beginning in 2014. I've had no complaints or issues of any kind since day 1. I feel those responsible for taking care of my investments have advised me like family on choices and decisions to be made regarding all funds. I'm shocked that others have given 1 star.”
“Hey Everyone,
I would like to recognize an outstanding employee at Community Banks of Colorado. His name is Noah Probst. I had the unfortunate instance of being hacked and Noah worked with me to help straighen out the issue. It was just simply trying to do an upgrade at the Microsoft web site. Long story short, Noah and I spent an inordinate amount of time answering fraud questions, working on setting up new accounts, and days of work. Nothing was lost, but a lot of well spent time. In addition Noah will be monitoring my new account for another 60 days,
Noah,
Jane and I personally want to recognize you, and thank you for giving us the best customer service ever. Your patience and knowing exactyly what to do is a value to Community Banks of Colorado. Thank you Noah, and Community banks of Colorado.
Doug”
“Johnny Gonzales thank you for all of your help in solving my issues! Your kindness and professionalism is always outstanding! Makes me feel secure and happy about banking with Academy!”
“We were indecisive on where to open a joint checking account and decided to stop in here to check it out. The staff was very friendly (shoutout Hite), the place was nice, and everything was straight forward. We walked out with a new account. They also print debit/credit cards on the spot and don't use call centers, so any banking/fraud issues are a quick fix with a "no-hold" local phone call.Definitely recommended!”
“I've been with Verus Bank of Commerce, since they opened, and they have been the absolute best bank I've ever had. They have personally contacted me several times over the years to confirm if, it was me who changed my email, etc. They absolutely have the lowest fee for checks returned for non- sufficient funds, and the ladies who work there have been extraordinary. I know there was a gal who work there a year ago, or so who is a bit slow, but she no longer is with them. I would never bank anywhere else!”
“The absolute best bank I’ve ever had. Great customer service every time and they really care and look out for me and my husband. Our dog, Spider, LOVES going in to say hello too”
“I'm super happy they have someone who speaks Spanish in Oldtown. Lizbeth, thank you very much for helping us cash the checks, I don't know if we would have been able to do it if there wasn't someone who spoke Spanish since none of us understand any English. Liz thanks again for all Your help.”
“Ben has been awesome at helping me setup accounts. He’s extremely personable, very kind, and stayed 30 min past closing just to get an account setup and answer my many questions. If you’re looking for a bank that will work with you, I highly recommend this branch.”
“I called ahead to learn about starting a business account, Mandy was very informative and it allowed me to show up later in the week and quickly finish the process with Kylie W. Everyone was polite and helpful during my visit!”
“I’ve been banking here since 2016 and have always had a fabulous experience. They are fast, friendly, and helpful. I don’t understand where all the negatives reviews are coming from! My experiences have been great.”
“Mai Yang at the branch on north college Ave in Fort Collins was wonderful in helping my husband and i take care of a financial matter that had become a problem.
She was so helpful, professional , and knowledgeable that we got our problem fixed in no time. FNB Omaha is the best bank. We do all our banking there. Thank you Mai Yang for all your help and all around great customer service.”
“Opened up a new business checking account and had an excellent experience with Caleb. I was fairly certain I wanted to bank with First National and knew that was the right decision after working with him.”
“I love Elevations! I’ve been a member for several years and recently added a business account. When I had a glitch today with moving money around in a hurry, Gloria, Tiffany and Ty were all really helpful! They could have rolled their eyes about my urgent need & complex issue but instead I felt like they were totally on my team and in it with me til we figured out what could be done to get it all worked out. I am feeling so grateful. These are warm hearted & hard working people. Thank you to all! ☀️”
“I went to the branch in Fort Collins to obtain a check to purchase a car from a private seller. We met in the bank lobby to do the transaction. The teller was very helpful in getting the check the way the seller wanted, printed out a blank bill of sale for us, helped us fill out the title transfer and the security guard helped us remove the old plates! They also photocopied everything for us. Such great service!!”
“My visit with Alexa Campell I at the Fort Collins branch was exceptional! She was very pleasant to work with, and was professional patient and persistent, with my particular needs for this visit. She worked well with the other staff on site and did all her due diligence to get everything taken care of and it was a delight to work with! She deserves a raise and or a nice bonus, because she is an integral team member along with others in this branch! Unfortunately, the Loveland branch no longer exists.”
“I find the midtown elevations branch to make managing money feel better, I travel out of my way to come to this branch. Sebastian and Sarah have helped me personally for years. The new branch manager Harley is very kinda and helpful and Erin helped me print out a bunch of statements to help with tax prep, cannot thank Erin enough for his willingness to attack tax prep as if it were his own!Having my mortgage and all my expenses running through elevations has provided piece of mind despite a rough rollout of transitioning to a 3rd party platform for business banking.”
“I own Donut Haus in Loveland and Adams Bank is the Best! Personal service of a small local bank, but they have all of the products to meet our various business and personal banking needs.”
“I was trying to set up an account with a bank that had branches out East for when I move from Colorado. This was a big change as I maintained an account and close relationship with Great Western Bank for years. Yet PNC made this transition the smoothest it could have ever been while offering me further additional benefit to my assets. Every motion towards this goal of safety, transparency, and utility was exceptionally handled by Devlin. As he rolled up his sleeves to find me the best accounts that match my spending habits, secured me a credit line that I tried for years to set up at my previous bank, and he even provided a tremendously invaluable opportunity to have a financial consultation with James; a very knowledgeable and personable finance professional to discuss my future. Every option, product, and question that I had was presented with integrity, professionalism, and compassion that made feel like PNC is not only the best decision I have ever made with my money, but the safest choice I could have made for my life.”
“Absolutely amazing crew!I ended up in this bank accidentally, guess what! They made my day! They were very nice and kind with fast service!Congratulations these guys for opening on this location!Unfortunately I forget the names of the crew. It was 2 ladies and one guy at the cashier window!All the best!”
“This is by far the best bank in Fort Collins!! I met my new banker and he was nice, friendly and made sure that he didn't point me in the wrong direction. This bank makes sure your taken care of like your family and he answered all my questions and made me feel secure and protected. THIS is the bank you want.”
“My wife and I really value our relationship with our banker friends at the 107 N. College branch in Fort Collins! We make it a habit to do our banking face-to-face (I walk there from my office) and everyone we work with knows us and how we like to do various tasks. They know and ask about our kids--who bank there too--and ALWAYS go out of their way to make us feel welcome and comfortable. We are SO happy we moved our business and personal accounts here four years ago.”
“Words cannot express how wonderful these people are here at this branch. I would like to take the time to recognize Brandon, Chip and Sabrina. My husband had recently passed away, and we had some issues with our bank accounts. When I went in to the branch to get help, these three individuals showed me the outmost love, respect, patience and understanding. They went as far as helping me sort out all of my bank, accounts and made sure I was getting the right package I needed. Brandon emailed me with steps to take outside of their scope of practice to better help me with my situation I was facing due to my husband‘s death. They gave me their business cards to contact them directly if I ever needed them. When I went in to finish up a few more things Brandon came over to check on me and reassured me that he could always help me if I needed him to. When I went into the branch on another occasion to put in a check, Chip took the time to come over to see how I was doing and reminded me that he was still there if I needed him. And over a week later, Sabrina gave me a call to check in on me and see if there was anything she could do to help. These people are truly great people, and when they say that we are all family, they truly mean it. They are genuine and caring. They are more than just a bank. Thank you to these beautiful people who work here.”
“I don’t love going to the bank, and can’t imagine taking time to leave a review for one, but I have to give credit to Rosalie for the great customer service. She was super friendly and professional and always goes above and beyond and has an actual personality and not is not a robotic banker cyborg. Whatever she’s getting paid, it isn’t enough. Eat the rich.”
“I can not stress how impressed I am with Beth Hile and her customer service. I spoke with her after having concerns/issues with my old bank. I made the change to FNBO and have nothing but good things to say.”
“They have gone above and beyond for years to assist my elderly aunt and me. I trust them and the manager especially has helped numerous times when other banks would probably not bother. Thank you”
“Tyler at this Chase Branch is fantastic. He has helped me through the process of setting up business accounts for my small businesses, educated me on automobile loans and financing, and is always available to answer any questions.”
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“I am posting this from my daughter's Google account.
I recently had to handle a lot of paperwork after my mother’s passing, and Security Service Federal Credit Union in Fort Collins provided me with the best service I have ever experienced—not just at a bank, but anywhere. I spent several hours here, and every single interaction was exceptional. Savana, Riley, Richard, Sally, Kyung, and Amanda C. were instrumental in assisting me with all the notarization and account-related tasks. Their kindness, patience, and professionalism during such a tough time meant the world to me.
The service was so outstanding that I decided to close accounts I had with other banks and move the funds to Security Service Federal Credit Union. If you are looking for a bank that truly cares about its customers, especially during life’s most difficult moments, I highly recommend this location. I couldn’t be more pleased with my decision.
Thank you to the entire team for making a hard time a little easier. -Pam M.”