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April 2024 by Robert Dettner
I was a customer for 25 years. The other day they refused to rotate the tires I purchased from them that are still within their range and within the legal range. The manager was rude and incompetent. I was contacted by LS asking about my experience. I've filled out surveys sent emails. LS shows concern on social media and Google but has not responded in any way. The customer service is appalling!!!! I will not spend another dollar at LS. Rip off!
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March 2024 by Kris Bailey
They’re friendly and helpful. They have an excellent warranty on their tires.
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October 2023 by Amy Wieden
Excellent! Bought 4 new tires, employees are friendly, professional and did and excellent job on installation. The store is new, clean and well kept, the waiting room is spacious with plenty of seating.
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September 2023 by Rick Theisen
The Falcon, Co store is so convenient, but I will not be purchasing from that store again. Recently I bought 2 full sets of tires for my trucks and tires for my SkidSteer. Tires are great as usual! While I was getting my tires changed, there was, evidently, a tool that they were using chipped my tire rim. Tanner ordered a new one, at their expense, for a replacement rim. I went in yesterday, 9/13/23, to have it changed. The guys changed it and the manager on duty, (not Tanner) came up to me and said he didn't believe it was their responsibility to replace the rim. He didn't think that any of their tools did the damage. (Well, it wasn't damaged when I brought it in, and it was when I picked it up!) He wanted to split the cost of the rim with me. What?!?! The deal was already done. Tanner explained to me that it happens a lot and not to worry. He ordered the rim and we shook hands. I proceeded to tell the manager to take the new rim off and put the damaged one back on. So much garbage!!! I will never shop at this store while this manager still works there. I'll go into the Springs. Unbelievable! Pissing backwards is not a good look Les Schwab! I will let everyone that I know what terrible customer service exists in Falcon! Very disappointing...
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July 2023 by JL Z.
Great experience all the way around! Good price for a quality brake job. This will be my new go to brake shop. The team is amazing. Thanks Tanner for turning this around so quickly too! I'm
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July 2023 by Wennifer Duskus
Great overall experience! I had a huge bolt in my tire in my Tesla Model Y. My husband stopped by this afternoon, just before closing, and they squeezed him. He was there for a total of 30 minutes! They fixed the flat and he was back before I knew he left. Thank you for stellar service!
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July 2023 by Nicolas Villanueva
I’ve had nothing but great experiences at this location. I won’t take my car anywhere else for an oil change. They have me in and out in less than an hour. Tyler provided great service offering to rotate my tires for free. I will definitely return to this location!
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May 2023 by Mason Howard
Needed 3 loose tires changed. They fit us in, and got them done in like 15 minutes. Great customer service led by Tyler. Would highly recommend.
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May 2023 by Chris Bueschel
Great new store here i took them a set of custom 20” wheels and tires they didn’t scratch anything, the tech knew how to mount and balance tires for sure, they all did a great job. From the moment you pull up they are greeting you and getting the work order typed up. They got me going fast I’ll be back here for sure!! Choose these guys for On time and quality work.
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April 2023 by Elizabeth Hughes
I grew up in Idaho and that means the only tire shop you trusted was Les Schwab, it's still the same today. The Falcon team is great, from Nate to Tanner and everyone in-between I couldn't ask for a better place for tires and service. I was in and out super fast and they gave me a full report on my car. I'm so happy we have Les Schwab in Falcon now and with the excellent customer service we will be back.
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April 2023 by Ashley Flynn
I called a few minutes before closing anticipating scheduling a appointment for the next morning, Tanner took the call and told us bring the car in and he would stay late and look to see if he could repair the tire and save me the headache of having to come back the next morning. He and the other workers were waiting as I arrived and promptly repaired my tire in no time whatsoever. We didn’t have a specific tire business that we used before, but we do now. Thank you!
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March 2023 by Jared Williams
Amazing service. As soon as I put it in park someone was coming to check me in. Before my wife even got there to pick me up they had the car up and tires removed. I spent 3 hours at the other tire place in town with an appointment just getting the tires balanced. Les Schwab had 4 new tires put on, balanced, and oil changed in less than 40 minutes. I was looking for a place here to service my small Turo fleet and Les Schwab earned that business.
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March 2023 by cliffy
Outstanding!!! I replaced my ball joints and tie rod end and took my jeep here for an alignment. I had just parked and exited the vehicle when someone was walking out the door to greet me. It was put on the rack and after a little while Ruben came out and said everything was in spec and no need to do an alignment. I was sent on my way with no charge. I really appreciate the honesty and integrity of the service I was provided. They’ll be my first stop for vehicle work in the future.
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March 2023 by Chris Bourand
This place is fast and efficient. With a million tire spots in Falcon, this is our go to!
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March 2023 by Classic Body works
I got 8 tires changed today on my trailer. The customer service here is superb. I was able to finance my tires and pay monthly through a business credit which helped me tremendously. These guys treat you like family here. I would highly recommend this shop to any one. Thanks guys I will be backDavid
