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February 2024 by Jacob McCoy
Sold me 2 battery 1 without mfg date. Upon investigation with interstate the serial number was substantially older than the one with a date. They parts store was reluctant to honor the warranty. Claiming my issues were not battery related. After interstate honored the warranty at another location the new batteries solved the flickering issues. Don't buy batteries from this mtn location! Especially if you have Diesel. Im a Master Electrician and arging with a parts clerk cost me $125/hr. Stay away!
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December 2023 by Sean Carroll
Hands down the best customer service I've received in a long while.David focused on each question I had. Offered solutions where I had problems by pointing me in the right direction. Offered me coffee, and then carried my box of parts to my truck while I sipped on my fresh cup of Joe. This kind of service is rare these days. Thank you David for making my morning a little more tolerable
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October 2023 by Dillon Sutton
David is honestly a breath of fresh air for finding good quality and great priced parts. It's so nice calling someone who is good at their job and cares about helping people with a smart clear head. He's not just behind a desk he really gets into the details of your car. Ecstatic to have something like this up here because most people don't care about their job.
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July 2023 by Krista Osterberg
We stopped in to pick up some shop rags and realized when we got out to our car that we had a flat. Steve came out and loaned us a proper jack, and plugged and filled the tire for us. Super friendly and super helpful! Thanks Steve!
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July 2023 by Chad and Chris Blake
Dear Evergreen: This home-town parts shop is what is quickly disappearing in favor of corporate retail chains. I was very afraid when I found them to be associated with advance auto parts, but still have ordered several items through advance web site through this store. I have since found that they have not lost their home-town identity, support, service, knowledge, or anything else - they know what they're doing, know what you need, and will go the extra mile to be sure. They still operate a machine shop (turn rotors, un-stick a caliper pin, etc. This is a gem in our town - we should return the favor.
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May 2023 by Byron Funk
Two guys behind the counter where great..we needed battery cables for are semi...they did not have them,so we made some up...thanks guys
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May 2023 by Nicole Borden
David provided excellent customer service and was very efficient. He boxed up my stuff and carried it out to my car!
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March 2023 by Linda C.
Great customer service by very informative and knowledgeable salesperson. Very happy experience after terrible one with the Evergreen NAPA location.
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February 2023 by Willgoog Walker
Fantastic to work with Jeff to find the right part. I needed a water pump belt for my 2015 Mazda CX-5. The belt that the Evergreen NAPA said would fit didn't. Too bad they said, we can't help you. I got my money back, but still needed a belt. The belt that Carquest said would fit, also didn't fit. But they didn't give up. They called around and got the exact OEM part for me delivered same day and it fit like a charm. I'm going to Carquest Evergreen first from now on.
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February 2023 by Terry Cook
These people are so very helpful
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November 2022 by Sally B.
My headlight burned out during a snowstorm. I drove into Carquest in Evergreen and they not only had my part but then replaced it for me while I stayed warm in my car. Great people, Great service!!!!!
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October 2022 by Rachel Stroia
Our 2010 Subaru Forester burned through all five quarts of its oil after a cross-country trip and some mountain driving. We were about ten minutes away at a park, and, as a shot in the dark, called Carquest to see if they could bring some oil to us. I spoke with Mike, and he brought five quarts of oil for us - spectacular service and friendly employees!
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September 2022 by Bill Tiedeman
Great place!
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August 2022 by Frances A Listou
Greatest parts store and service
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June 2021 by MIKE HAYS
Awesome place. Charlie is amazing. Most knowledgeable car guy. He really loves Dodge.
