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“Had to get a 1st bank check cashed and the teller waved my fee because I do not have an account here. Very friendly and professional. I was having such a bad day and this was the best things that happened!!
Thank you so much !!”
“I've had a checking account with ENB for over 40 years because of the Customer Service I get from the primary, downtown, EVERGREEN location. The minimum balance required to avoid fees in a checking account is lower than most banks and they offer overdraft protection on checking accounts. They answer the phone directly, look into any questions I have and solve any issues that come up quickly and efficiently. Problems arise anywhere you bank. I don't like calling a bank, getting a recording, being transferred from one person to another and then finally getting routed to someone who can't even help me. That's my experience with big name banks. No, ENB doesn't do loans, but banks aren't the best place to apply for a loan anyway. They typically have the worst rates and unbearable, scrutinizing qualifications, especially if you are Self Employed. Same with High Yield savings accounts; go somewhere else. I took off one star because of the Georgetown, CO. ENB branch bank. Terrible customer service there, with people who don't appreciate long term clients. Perhaps that is where the bad reviews are coming from. The ENB branch in Evergreen, CO., is the only branch to call if you have questions or need help.”
“Have been banking here for 20+ years. What sets this branch apart is the small-town feel of the customer service; Lynn, Jim, Clayton, Anna - and all of them are always available to instantly assist with our corp and personal banking needs.”
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“I get nothing but a pleasant reception and excellent service from everyone at this branch. And while a big bank is a big bank, I'm 99% satisfied with the services I receive from Chase.”