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February 2024 by Katie Cavanaugh-Smith
The front desk and emergency care team went above and beyond for us, and our sweet dog Butter. They cared for her for four days and made sure they gave her all they could so she felt safe. We ended up having to say goodbye to her and the team offered so much compassion to us when we had to do the most difficult thing. Thank you to Dr. Fox, Alicia, Esther, Kerrigan, Marisol and the whole team.
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February 2024 by Richard Helmich
Prob the best, most capable animal hospital in south Denver.
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February 2024 by Donna Hoffner
This is a large calm emergency room. They took our dog immediately to be seen by a Doctor. We saw Dr. Sunshine whom quickly found the areas of his injuries and gave him some meds for pain. Our dog is happy and healthy now.
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February 2024 by Taylour Blackwell
We’re super caring of our dog and his needs. Made sure I understood the steps along the way.
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February 2024 by Anna Shtrauh
We haven't seen other doctors here but Dr. Timian is superb.She is compassionate and understanding, caring, listens and trusts the pet parent's report, thorough, and incredibly patient. Additionally, she provides amazing referrals, if those are needed.
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February 2024 by Angela Ricci
If I could give this place a zero star rating I would if you love your pet, do not take them to this place. My dog escaped while I was at work and was hit by a car. Somebody brought him in to this clinic. my sweet, poor little baby.Getting hit by that car didn’t kill him, but VRCC almost did!!The damage was extensive to say the least and surgery was going to be pricey, and when I relayed to the front desk receptionist the financial issues I was having at the time she had absolutely no sympathy towards me, my situation or my dog, she truly tried her best to convince me to put my dog down. Think about his quality of life and my quality of life and what is it really worth putting myself out of house and home to pay for his vet bills?Do you know what I say? Hell yes, it’s worth putting myself out of house and home for him. He’s my babyOf course I’m not gonna put him down. Are you kidding me? They said if I can’t afford the surgery then I should put him down. I just said I’ll take him somewhere else and so they gave me my dog in a cardboard box And my poor baby was dosed out of his freaking mind. He was so heavily medicated. I took him home and spent the rest of the night with my eyes glued to him as I was afraid he was gonna stop breathing..when Planned Pethood opened the next morning that’s where I took him. when they asked me how much of the pain medication I had given him, They were shocked when I told them that I hadn’t given him any at all.VRCC could’ve killed him…..And judging by the way, that receptionist tried to talk me into euthanizing him, I’m going to go ahead and say that if he did die in their care, it wouldn’t have bothered them at all.It’s been four years since this happened and I am very fortunate to be able to say that my dog is still with me. He is still very much alive and well and living a happy life, he runs he jumps he plays, and he does everything that VRCC tried to tell me he would never be able to do again.
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February 2024 by Kevin Flanagan
I went here to try to save my cat but they couldn’t figure out what’s wrong with her. But I gave them 3 stars because at least they didn’t charge me to say that
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February 2024 by Jared Wood
We brought in my Great Dane for heart issues (diag is DCM & Arrhythmia). They have taken good care of my boy, who is still doing great after a year on his meds, and have fielded several calls related to some of his visits, always being quick to get us needed answers about the restrictions, possible signs, how to check breathing rate, and more. They were also kind and compassionate when they told me the news, which my wife and I believe is very important when bad news is delivered. We can't recommend them enough.
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February 2024 by Katie P
Absolutely amazing! We had to put our dog down and everyone at VRCC was wondering. They took such great care of our dog and us and made the awful situation manageable and comfortable. We are so grateful for them and will recommend this vet hospital to everyone.
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February 2024 by Ella Britt
I’ve had two very positive experiences at VRCC. My dog has a history of eating things that he shouldn’t have and I have brought him to VRCC twice to throw up foreign bodies and get X-rays. Both times we’ve been helped immediately upon arrival and we were able to avoid surgeries due to how fast they helped Gus. The price is not bad all at compared to other emergency/specialty vets we have been to.
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February 2024 by Biviana Moreno
They're super sympathetic, kind, and professional. Expensive compared to other places, but they make it worth the money. It try to give you other outings in your budget or suggest other places that would be cheaper
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February 2024 by Amanda (Meris)
Great staff.
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February 2024 by London Alfieri
My dog got super sick and I needed an emergency vet asap. I am so so so happy I chose this one. I was in and out In an hour the gals at the desk were super friendly and helpful. Everyone was very communicating and efficient. They helped my dog fast and affordable . I think I found my new vet !!!!!!!! Thank you
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February 2024 by Jessica N
One star review for both CARDIOLOGY and the EMERGENCY Departments. Both equally earned their ratings and this is based off multiple interactions ie. Appointments , phone calls and emails with doctors, techs and front staff. The policy about contacting your specialist doctor after hours if need be said to you BY the doctor doesn't exist when you call the front trying to reach said doctor. (Except I know it does because my brother who's dog had eye surgery here was able to reach his eye doctor after hours. She called him from her house for a very simple question. Ophthalmology seems to be the only functioning department.) They are also very obsessed with selling you large quantities of expensive medications they know your pet won't be around to use. In another completely different instance I called the front asking if oncology could do certain things all in the same visit. They said absolutely. The expensive appointment was a complete waste. Once there they said what I needed had to be multiple visits with different departments.
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February 2024 by Amanda Gall
I checked in with my trembling dog unable to bear weight on her front leg and unwilling to walk at 9:20 p.m. Other than the very kind reception staff who checked me in and took my paperwork, not a single person proactively spoke to me for 2.5 hours. No one assessed my dog’s condition at all. No one gave any indication of short staffing, more critical patients, or any other reason that I had not been addressed by anyone in nearly three hours of patiently waiting without complaint. There has only been one other patient in the waiting area, and that person came and went efficiently. I finally asked if we were still in line to be seen, and the surprised reception staff asked if anyone had seen me and asked if my dog had been assessed. She went into the back to check for me and came back to tell me it would be 45 more minutes. It’s been more than 45 more minutes. A vet tech finally came out to tell me that it would be another 45 minutes. When I asked why no one had given me the basic courtesy of a status update or telling me the wait would be 4 hours or more, he said “to be honest shoulder pain is pretty low priority” (…no one has assessed her so I’m not sure why he thinks it is necessarily shoulder pain) and told me it may be another 45 minutes. My dog has been in pain this entire time. I completely understand more critical patients/triaging care and am happy to wait when that’s the case. We’ve had great experiences here before, and this tech seems to have just come on shift so I’ll give him the benefit of the doubt, but tonight I wish I’d gone somewhere that might have demonstrated at least basic courtesy in letting me know why the wait is so long or proactively checking in at all since I’ve been here.**Update - seen after four hours, assured my pup had no breaks. Took her to our vet for follow up today - leg fractured in two places. The staff at VRCC truly minimized our concerns last night, failed to provide basic courtesy, and misdiagnosed, all very expensively.