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February 2021 by Greg Collier
I have been in an agreement with Verticomm and All Copy now for about 2.5 years and am very disappointed in the overall service that I have received from the company as a whole. Originally, the solution they presented failed miserably but the service is converted to a lease that is one sided in their behalf. We have experienced hacking into our systems and computers despite having their cyber security that seems to conflich with other security offerings they have which caused the breach. We have had every negative issue possible from billing, site service, selling and providing copiers that do not fit our needs or fit within the space provided, site IT services that are poorly coordinated. They focus their efforts on the larger customers and if you are a small business, I would recommend not doing business with either company. I have tried to communicate with them on multiple occasions and they are unwilling to release us from this one sided agreement.
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December 2018 by B Brecker
Just take a look at Yelp - if customers could give negative stars, we would. These people lie, cheat, and steal from their customers. No support, no security, horrible technicians. Stay away from Verticomm and the parent, All Copy Products. These people are lower than car salesman - enough said.
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October 2018 by Tiny Gods
Verticomm knows their craft. It's their parent company you need to watch out for. Beware All Copy Products.
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October 2018 by Betsy Cairo
Do not do business with this company. They overpromise, under deliver, are incompetent and unorganized. You will regret every moment you spend with this company.
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July 2018 by Ron g.
This company is up there with Comcast and United Airlines for bait and switch, scum and unethical business behavior. The sales team could be selling used cars: no integrity, liars, no character and I hear the CEO/owner, drives the culture. Do NOT use them. Horrible people and company.
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November 2017 by Betsy C.
There are not enough words in the English language to describe how awful this company is. They over promise, under deliver, are incompentent, unorganized and if you do business with them you will regret it. Do not do business with this company. It was the worst 3 years of my life. During the 3 years I was with them I had 3 different sales people all who told me the company was improving and trying to fix things with their clients. Have to wonder why they felt the need to say that. I don't even know how they can stay in business. Worst company every. They can't keep track of you payments, change their story about your contract. I could go on and on but there isn't enough time in the day.
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November 2016 by Don B.
I used All Copy/Verticomm one time to service a machine. The tech quoted $130 when he finished after about 45 min. I paid when he finished. A month later I am getting a bill for over $200. Nobody is in the office at 130pm to discuss, and the owners assistant hung up on me when she was rude and I asked her what her name is. I think this is unprofessional.
