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June 2024 by Samantha C
The women at the check out was ridiculously rude. After scanning my clothes she literally threw them on the counter all in a jumble. Worst customer service and so insincere "have a good day" gee thanks.
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June 2024 by Michelle Fix-Westall
Closes at 8pm. In there at 645pm. We get our clothes and head to the fitting room. Sign says go to front of store. Assuming it's a theft thing, we do. Upon finding those fitting rooms also closed, we wait for employees to finish their after work plans discussion. Upon inquiring they say "We had to close them. " You HAD to? No, you just cleaned it and didn't want anyone messing it up so you could make it to the plans you just discussed. I get it, people suck and most don't hang things up. Too bad for the store... we do hang up things and would have likely both made large purchases. Don't worry, though, your competitors have their fitting rooms open and treated us well. We won't return.
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June 2024 by hima sodha
They don’t even keep their trial rooms open . When someone asked if none of the trial room was open the guy at the counter straight away said no without even apologising for inconvenience and after lady left staff kept on making fun of her . Staff here doesn’t even apologies for inconvenience to customer and they laugh as if it was totally wrong of customer to ask for trial room. Collection here is anyways very poor and staff attitude is unacceptable.Don’t waste your time here
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June 2024 by Cpt Bayley
As a customer was looking for an easy & fast transaction on a slow Sunday as I figured the coverage would be better on a weekend.
Unfortunately associate# 2393692 (no one was wearing a single name tag) felt a better use of her time was to prepare for close an hour away rather then help her fellow associate. So we waited an additional ten mins in a group of others in line due to a lack of proper prioritization of customers over tasks.
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May 2024 by Lisa Loya
I like Ross stores, some people hate them. I don't like them when I get horrible customer service. Today was one of them days. I will never go back to that Ross on county line ever again. I would suggest the same thing for you
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April 2024 by Maggie S
Purse selection is too small. Use to have 3-4 aisles. Now 1
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April 2024 by Jared Thornton
Slim selection the day we went.
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March 2024 by Karen Salter
Better than most Ross stores..had more to offer
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March 2024 by Kam
What a lovely experience being profiled and discriminated against. One over zealous employee told everyone the store was closing at 9:30 when it clearly states 10pm everywhere. Then as I was making my way to the register the same lady with a heavy accent ripped the clothes out of my hands because I'm assuming she thought I was stealing them. This was right next to an older lady who held her items without being bothered. As I stuck around I witnessed at least 2 people go in because the store was seemingly only closed to me. I get shoplifting is a problem but just because I'm young or wearing a backpack does not mean you can act the way you acted which was extremely rude and unprofessional. I hope that rude and disrespectful employee sees this or better yet her boss does so no one else ever gets treated like a criminal when they're out buying some clothes.
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March 2024 by victoria castle
Went to Ross for my grandma birthday present. The place was empty like usual. It got worse as my mom and I went to the register. The lady was so rude. She asked if we wanted bags not a hello or did you find everything ok? Nope just a roll eyes. I checked out with a nice black plant holder just to fined out it was bent on one side. No problem so I asked to exchange or get my money back. Nope just another eye roll and bad attitude. I just told her we will return it somewhere else and left. I know now why this place is always looking for workers. Bad attitude and no customer service
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January 2024 by Bahaa Manasrah
It have agood sales
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January 2024 by Thienan
Large parking lot and mostly clean with good organization but often there is low stock of items especially children’s and men’s clothing.
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January 2024 by Mickey Mouse
clean they where out of everything smiles but really good place to shop
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January 2024 by Laura Snyder
Didn't have very many choices for mens pants or jeans
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January 2024 by Nadine Mondragon
The store was pretty much empty but was on the shelves were a bunch of rejected stuff that we had ribs and stains I would never shop at that I like Ross's but that store had nothing
