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March 2024 by Jim Watson
Weird room set-up with the work out equipment in the room, but whatever. Main issues are everything is an additional charge. But for business travellers, they hold your security deposit for the max. Yeah they are one of those. If you travel you know what I'm saying.Noteworthy details: Already said
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March 2024 by Roy Babbit COOLKINGROY
Great Stay!
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March 2024 by Aspen Peterson
I would give this a one but we would like to return. WE came to stay for Christmas night. We had a wonderful stay except we forgot one of our special stuffed animals. We notified staff and they were NOT helpful at all. Constantly they told us they would notify us once a week to let us know if they found it, the janitor that cleaned our room some how was "gone" from work for 3 weeks and didn't respond, they never notified us not once, and the staff were very unfriendly. We would like to return again. But we just want to know if you have the stuffed animal, if you don't, or if you gave it away.
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March 2024 by Lana Dovin
Room was great for location.Sadly disappointed that everything was a charge though. Even for a cup of coffee. Just simple amenities were a charge. Was appalled. Haven’t checked my bill yet, but wouldn’t be surprised if we were charged for the soap.Don’t get me started on the pet fees. $75 non refundable. Gimme a break. Have a small dog that is quiet and doesn’t make a mess. He should have had his own room for that price.Parking was less than desirable with the back lot being coned off. Not easy access for those of us that are on the road 24-7 and just need truck/trailer parking for the night. And yes, we called first before booking.Won’t be staying again, needless to say. Sorry IHG it’s an epic fail.
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March 2024 by fred Than
Only good thing about this place is the
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February 2024 by Ana Rivera
I really liked the concept, in the morning I was able to stretch and warm up in the comfort of the room with yoga accessories and without going to the gym, the breakfasts are fresh and delicious, and the entire hotel smells very goodFood & drinks: Everything is separate (except the water), the coffee costs 4 dollars but it is very delicious and freshly ground
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January 2024 by Peggy Patrick
Rooms and beds are great but channel selections are very limited. No guest laundry. Hot water is a joke.
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January 2024 by zh Zh
Clean and nice sized room. Pretty up to date.
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January 2024 by Maria NYC Math
New hotel with simple and clean design.
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January 2024 by Alex A
Adrien & Michael helped me out sooo much. My husband had surgery & they made sure he got up to his room & let us stay a bit longer while I got his meds from the pharmacy. Best hotel & staff. Thank you for being so kind. ? thank you thank youRooms: Rooms are clean & very comfortable.Nearby activities: Top golf is just down the street & the mall is the next exit over.Walkability: You can walk to Maggianos from the hotelFood & drinks: Great menu.Noteworthy details: They have yoga stuff in the room you don't have to go to the gym.
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December 2023 by Gio Sailor
I've stayed here a few times in the past. I find it good comfort for the low for Denver price. It is clean, newer property in a good easy access location. Not sure the gym equipment in the room is a plus but OK for some people I guess. The staff has been good at check-in etc. No breakfast or any fancy stuff included here. Lots of free parking.
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December 2023 by D T
Rude manager asked a friend of mine to leave because he asked where the elevator was located. I was in town for business and he was swinging by to pick me up to go out. I get that places have individuals who have no reason to be in hotels or if my friend looked questionable but to just tell him to leave was b.
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December 2023 by Joselyn Torres
I would actually rate this 0 Stars if that were an option but unfortunately I can only go as low as 1... the front desk staff were awful and disrespectful and left me and my disabled friend with two dogs outside in the cold at 2-3am while it was a blizzard in Colorado knowing that we had no heat working in our vehicle! The reservation was made correctly over the phone by IHG but we needed to check in early to get out of the bad weather. We were told by the IHG rewards customer service person that had called the Even Hotel personally for us to ask if we could check in early and we were informed that it was okay to do so. So when we tried to check in we were turned away due to the security deposit being on the wrong type of card so we fixed the problem and they still treated us as if we were trash and ended up having to sleep out in the cold. The front girls' name was Harley I believe and the male that was with her, we didn't get his name, but was part of corporate, did nothing to help us and our situation. We were very friendly and never tried to create any problems but for some reason we were obviously not good enough to be at their hotel. The girl was snobby and rude. When trying to call back to figure out the problem and try to resolve it with her she ended up cutting me off in the middle of the conversation and hanging up on me. We have complained to the IHG complaint department within their guest services in which they have sent over the complaint to their management team so I hope the proper actions are taken so that this young lady is unable to do this to anyone else. Don't go here unless you like to be treated unfairly and as if you're beneath the staff! Harley needs a new job away from the public preferably since her customer service and hospitality skills are non existent!
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December 2023 by Adam Mills
Absolute nightmare. Staff are extremely rude and treated us like we were checking in for parole not a restful nights sleep. Manager was worse then the mean desk clerk. Rooms are similar to a doctors office and beds are too. Smelled like a vet clinic. Could not stomach even one night. Of course front desk clerk and manager yelled at me requesting refund and laughed when I said I would be asking for one.P.S. My money was fully refunded.
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December 2023 by Wilson Lee
I have no complaints. Everything from the staff to the rooms was great Stayed here twice and zero
