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January 2024 by Natalie A.
Great service! I was individually helped for quite a while and given ideas and options. I ended up purchasing new speakers. The employees made sure we could test the speakers and walked me through to make sure I would know how to set them up at home. They have a wealth of knowledge and are very kind!
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December 2023 by Greg G.
Super helpful, friendly, and knowledgeable regarding "real hi-fi" equipment, like the kind they don't make anymore.
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October 2023 by Roland R.
Several weeks ago, I decided that I wanted to buy a turntable. On my way home, I stopped at Gold Sound. David took the time and effort to help me find the best turntable for my budget. He asked good questions and ensured that I understood what I was buying. He never upsold me. Later, I asked if he would help clean up an old Marantz I bought that sat in a closet for years. David took it in and said he would do what he could; later that day, David left a message very apologetic that the Manatz was not working. When I came in, he explained the problem professionally and empathically. I asked for a suggestion, and he and Ron helped select another Marantz that was in my price range. I am happy with their customer focus. Finally, I brought a CD player for a checkup, and David took the time to do so. He also did not denigrate the product and showed what quality it was. I highly recommend this store to anyone looking for an audiophile experience.
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October 2023 by Billy Hayes
A few weeks ago a friend and I drove up. It was well worth the trip. The knowledge and experience is at a very high level. I bought a vintage miracord turntable....it will make a great Christmas gift. Gold sound knows their stuff for sure.
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September 2023 by N L
Ron and David were very knowledgeable and helpful. I got my stereo up and running with a new turntable at a competitive price, and some free vinyl was also very nice!! Definitely will shop here again for all my stereo and media electronic needs and questions. Thanks so much Ron and David for picking a wonderful turntable for my collection of vintage vinyl. Thanks for taking some of my old dusty equipment I have no use for too!!! Hope to see you soon and chat again.
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September 2023 by Matt Pait
Cool shop, they have some alright stuff, but if you are under 50 and look it, go somewhere else. They will treat you like you don’t know anything. The guy there was very adamant about opening my product right there to show me all the stuff in the box. I’ve been using these needles for 10 years! I know what’s in the box. Just didn’t expect him to be touching all up my new needle. I had to take it back out of his hands! Just a little shocked…Edit: I downgraded my review. I looked at some of the other reviews to see how the owners would act to getting called out. The self-defensive attitude showed in the responses shows absolutely no urge to learn better customer service and manners. I’ll go somewhere else.
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September 2023 by Paying Attention Harvey
ZERO STARS WOULD SUFFICEWalked in, cash in pocket, ready to buy.Rather gosh old guy kept insisting I tell him "What Price?", in reply to my inquiry of what turntables he had in stock. I explained I like good stuff, money is not an issue, value is.After going in circles for a few minutes, left.Cheers,Equally Gosh, Nearly as Old Hi Fi Guy
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September 2023 by Scott Horowitz
I've bought a couple systems from them, and it's been a good experience both times, and prices have been competitive. I never felt pressured into getting something I didn't want, was able to listen and make my own decisions and talk them through as well.
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September 2023 by Thom Kirk
This place has a great selection at a really good value don’t waste your time trying to save a buck or two on eBay or craigslist you’re gonna spend more money in repairs. They are very knowledgeable and their pricing is fantastic.
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September 2023 by Thom K.
This place is awesome for anybody who is looking for high-quality hi-fi equipment. If you think you can find better prices on eBay or craigslist forget it. You'll spend more money on shipping and repairs then if you just buy it here. And their equipment comes with a guarantee
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July 2023 by Scott & Nichole Two By Sprinter
Welcome to the best audio shop in the Denver area. Ron and Dave take the time to educate and listen to what your needs (and dreams) are. No sales pitch, only humble advice and wisdom from guys with a passion for the experience of music. Gold sound is the gold standard for all things audio!
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July 2023 by Cole & Mo
I really don't like doing bad reviews. But I went to them about 4 years ago to see if they would be interested in my grandfathers old stereo equipment, it was one receiver a record player and another thing. I went to show him and he said he would only give me 20.00 for all of it!! but he had the exact same one on the shelf for 190. I thought ok It was old stuff anyway, But my mom and I took in my other speakers in and a tape player and Equalizer he was busy but we waited and he came and looked, he sure wanted us to leave everything so he could check it out! He said the tape player didn't work but when he pushed the button it worked and a receiver! He said to leave it there so he could check it out and he would call me to see if they would buy them! He never called me back and i went back to talk to him and he doesn't remember!!! So watch out for this place because they are rip-offs!!! He took a button off the speakers that they don't make anymore he put it in his pocket and said he didn't!!! My mom saw it! 2 x really bad experiences GO IN AT YOUR OWN RISK!! THEY ARE BIG RIP-OFFS!! Thieves!!!
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June 2023 by Jordan Haney
Great experience. I went in looking for a new turntable and receiver. They took the time to figure out what I wanted to be able to do with my setup as well as the type of music I listen to. Then showed me all of the options in my budget running though each of their pros and cons. They even carried everything to my car for me. Anytime I need something for my system they will be my first stop.
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May 2023 by Forrest
amazing & helpful staff, if you're just getting into turntables/vintage audio, make this your first stop!!
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May 2023 by Charles Kindblade
This is the place to go if you're into vintage audio equipment. I bought a rebuilt turntable from Ron a few years ago. Recently I bought a new to me receiver and subwoofer, Ron is always great to work with. He will find you something to fit your audio needs. I will definitely be returning to get more equipment in the future.