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February 2024 by Warren Sandoval
Made appointment ahead of time but went to wrong store they still honored my appt. time and got me out real quick. Great customer service.
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February 2024 by David Edds
Quick, professional, fair price.
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February 2024 by Payton Dunham
They were able to order the tires I needed - after I had been told by Discount Tires, Tires Plus and even three other Firestones that they could NOT be ordered at all (and were discontinued even!), or not in time for my trip (only Discount tires said this). This store got them in and installed and had me headed out of town on my road trip early.
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February 2024 by David Mitchell
The best.
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December 2023 by Brian Templar
Fast low cost.Nice people.
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December 2023 by John Rohner (Zilla)
These guys always take care of me! Always nice and friendly!
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November 2023 by Serena J.
May 2023: Oil Change on 2020 Subaru at Foxfield location. Let me start this off with the question you may be asking - why on earth would we not get our oil changed sooner?? It's because the sticker Firestone put on our windshield said we didn't need another oil change for 35K miles. For some reason we didn't think twice about it or even question it. We saw a number and until our car reached that number, we didn't think we needed an oil change. We also were unaware of the 3-4 month time frame on oil changes despite the mileage, but we do a fair amount of driving and the number on the sticker has NEVER failed us. We are not irresponsible people with our cars, we just didn't know about the 3 month marker and didn't think to question the mileage on the sticker for some reason. We trusted the shop because I've always taken my cars to Firestone and never had a problem. November 2023: Smelled a chemical-burn-like odor once in a while, took the car to Firestone in Englewood. They cleaned up a small amount of oil in the pan, left the car running for about 10 minutes, no leak. The next day, my husband and I used it to jump our other car that we've been working on (2016 Chevy Cruze) and within a few minutes there was a HUGE oil puddle under the Subaru. We turned the car off, called around hoping someone could take us in that day. Englewood location refused because they didn't do the oil change, Foxfield said we just had to get it to them ourselves and one other shop said not to drive it if the check engine light was on after checking the dipstick and seeing there was enough oil to drive it to a shop. The light wasn't on so we started it up to take it back to the Foxfield location and more oil immediately began WATER FALLING out, so we turned it off and checked the dipstick again. We had little to no oil in the car anymore. We called around again hoping someone could come take care of it quickly as we didn't want to start the car without any oil in it. The Foxfield location said we had to pay to get it to them. The other shop said they would get a tow and try to get Firestone to pay for it. Unfortunately, it had been 6 months and 7,000 miles since our last oil change, so it most likely wouldn't happen.
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November 2023 by Carmine Mancuso
Very informative and understanding. Very respectful and polite.
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November 2023 by Joe Shealy
Jeremiah helped out in a quick situation with a leaky tire and a full day of bookings. Quickly changed our tire for us!
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November 2023 by Mansoob Khan
We are tourist here in Denver and turo rental van has some braking issue. We tried many service center and nobody was able to inspect our issue same day.Then we came here for inspection. Considering our urgency situation, they immediately perform the inspection and provided us honest recommendations without forcing anything on us. They are very professional and honest people. Highly recommended.
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November 2023 by matt f.
Out family was on vacation and we had a tire start to lose air. It was right at closing time and the mechanic went above and beyond to help us get our spare tire on. Great customer service.
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October 2023 by David Gomez
They are fast and friendly, but are busy frequently, so you definitely want to schedule ahead.
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October 2023 by Nazli S.
Generally i dont comment any place but this company is really good.People so friendly and helpful. I had low balance on my tire and another company (bigotires) which maybe more famous than here said me that they need to replace tire they cant fix that.But when i came firestone they fixed before the time that they promise that were fast and good.They knew that i was gonna go work and they helped me to be at work on the time.They did also a good job without replace it with new tire. Thank you!
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September 2023 by Catie Kleindl
I had an issue that Firestone initially diagnosed as my 12V battery, so I had them replace it. It was expensive, but I had a great customer service experience, so I happily paid it. But then the issue reoccurred in my car, so I brought it back and was told that instead of my 12V battery having an issue, now my entire hybrid battery needed to be replaced and that I'd need to bring it to the dealership as Firestone doesn't work on that. I was worried this might be the issue with my car, so I had done a little bit of research online to see if perhaps something else was the issue, before I spent a ton of money on the new hybrid battery.I saw a common reason for the issues I was facing with my car having been resolved with an inverter coolant pump. If you simply look in the resivior and the coolant isn't moving around, the pump is likely needing to be replaced. I was able to check this myself and the coolant was, in fact, completely still. Now, I don't know anything about cars or fixing them, so I trusted the crew here to help me and answer my questions. Instead of looking into the inverter pump when I asked, I was told that it was "fine" and that they had "checked it twice" for me. I ended up shelling out thousands to have the hybrid battery replaced just for the issues to reoccur AGAIN. I didn't even bother calling Firestone this time and just went straight to the dealership. To nobody's surprise, the issue was in fact the inverter pump!!Thanks for making me waste nearly $3,500 for not listening to me or trying to help me with my vehicle service needs.
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September 2023 by Phyll None
Guillermo and Alex provided me with outstanding service. I had a flat. They got me in right away Even though they had to bring a tire in from another store, I was done in about an hour.Highly recommended.
