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February 2024 by Terri Otley
Ben came and provided a thorough and comprehensive assessment of what I needed to get my old Culligan system replaced. He gave me a quote that day and then followed to complete the scheduled work. Dorian did the installation and he showed up timely, did a great job and cleaned up nicely after himself. I would definitely use them again.
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February 2024 by Simon Hildenbrand
I have used Culligan in Wisconsin and, most recently, at the Denver branch, and I have been very pleased both times. Ben was great at helping me with the order and, most importantly, answering all my questions. Dorion did a really nice job installing the products—an RO and whole home filter.
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January 2024 by Daniel Lapp
Sales rep was professional and knowledgable. Leasing option is affordable for a good product.
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January 2024 by Cathy Carris
They have been informative, and friendly. No complaints
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January 2024 by Brad Randolph
We used Culligan at my business for many years, and any time a service call needed to happen, it was always a pain to get the right person with the right equipment out. Many times, if our water machine stopped working, an employee would come out, assess the problem, and determine that he didn't have what he needed. Then they would leave me hanging, expecting me to follow up with their scheduling department to schedule another visit. Half the time, the 2nd visit was also insufficient - the employee wasn't told about what the problem was, and wasn't prepared to fix my issue. This left my fitness business stranded for drinking water for weeks at a time.The reason I'm getting on to write a negative review (I honestly don't like doing this) is because I cancelled my service over 3 months ago, and they continue to bill my account. Each time I call them up or email them about it, they tell me they have "now taken me off of autopay," only until I discover I was charged the very next month. Their attention to customer care is poor at best, I don't recommend signing a contract with Culligan. We have since had water fountains installed (no need to rent Culligan's machine) and we're much happier.
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January 2024 by Kristin Vanderloos
I have used Culligan for a short time and would not recommend them at all. Their name goes a long way, their customer service does not at all once they have your business. Cancelling and switching to another company.
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January 2024 by Lisa James
Everyone I speak with is so friendly. Alway ready to help! Sam is great!
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January 2024 by Robert Speake
Love my under-sink filter!
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December 2023 by Rajpaul Pannu
I was helped by Rob, who ran the numbers along with options for financing and was transparent throughout. No pressure, just respect. The process of a follow up, along with installation was seemless. Dorian did the installation and gave me the run down of how to use, when/how to replace the filters. I’m happy to (finally) have RO water & not have to fill up my jugs at Whole Foods on the daily.
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December 2023 by Heather Gordon Vasquez
Our salesperson, Kim was super informative and honest. She helped us pick out the perfect full home water system that was just right for us! And then Tyler, our installer was friendly, knowledgeable and efficient. What a great team!
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December 2023 by Kerry Dhunna
I had a great experience with Rob Santoro today. It was a productive visit at our home with no hard sell of Culligan’s products which was much appreciated!
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December 2023 by David Boeke
Have been a customer for over a decade! Great Company! Great Products! Great Service. If you our searching; shop the rest and get the best. Culligan is simply the way to go.
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November 2023 by Jay Stapf
Rob and our installer did a great job. We are happy with the water softener they installed.
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November 2023 by Nathan Letteer
⚠️Be warned⚠️ Get your water pressure checked by a LICENSED PLUMBER and get proof everything checks out before you sign Culligan's waver and install. Because if something goes wrong Culligan will blame it on the water pressure and leave you on your own to clean up the mess.After spending the start of 2023 having a leaking Smart RO System (((Culligan Techs came to my house 3 times scratching their heads at the problem and finally just ended up replacing the system with a classic Non-Smart RO system))) I discovered our whole home system in our basement had a small leak that lead to mold which lead to me having to get my basement gutted.Culligan made the assumption that my water pressure was high-- they are not licensed plumbers so I hired a licensed plumber to look at the issue and it was determined that water pressure wasn't the issue, the pipe and gasket that was installed to the filtration container was leaking.Thankfully my insurance stepped up when Culligan's wouldn't give me the time of day.Culligan System = $6000Water Damage and clean up = $15,000Total cost for clean drinking water $21,000
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November 2023 by brandy r
Convenient Clean water, friendly service, highly recommend this long time in the water business company. Chosen because of the years invested in clean water. When started with this company, the service person couldn't have been any nicer or helpful, a big plus on how a company treats their customers.
