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March 2024 by Bryan Koontz
Affordable, secure and safe storage solution. Brandon was very helpful when I lost keys and had to have the lock cut and replaced. Highly recommend.
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March 2024 by Garland
Great location and service
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March 2024 by Dr. Jasper Bartolome, DMD, DDS (2thbar by Dr. B)
Brandon at the Extra Space Storage on Inverness cut the lock off for us when we found ourselves in an accidental lockout situation in the middle of our move. Thank you Brandon for your helpfulness and quick response, it was truly appreciated!
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March 2024 by Kimeelle Black
Saul, was very helpful, understanding and friendly. I appreciate you for what you done, going above and beyond in customer service. This 5 star is just for Saul. As for the unit rates they increased on the fourth month unexpectedly. I asked for a callback regarding it but never received. So I was super surprised when Saul called me back like he said he would. THANK YOU ONCE AGAIN SAUL!Looking forward to meeting you one day.
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February 2024 by Beverly Boatwright
Once arriving loved what I seen, Mr.Eli Guerrero greeted us with Professionalism and a wonderful smile. Knowledge of what I was looking for and introduced us to the facility I definitely needed. Beautiful Clean Storage Facility/Units and awesome Customer Service ???‼️Thanks Mr. Guerrero and ExtraSpace Storage I am well Pleased and Grateful to Store my Items there ??✅. Thank you for “Welcoming Me in and Being a Satisfied Customer “!!! Looking forwards of moving in soon. Blessings to All and ExtraSpace Storage and Mr. Seamus whom “Referred Us to You “?????”!!!
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February 2024 by Andrew Wylde
Tried to come into the office at 5:10PM and no one was there. A sign on the door said be back at 9AM the following day.Change your hours on Google if you don't plan to be open at the advertised times.
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January 2024 by Ronda Mayer
Eli & Brandon are an amazing team!Eli was so empathic to my situation and helped me in every way he could. I needed to move to a bigger unit, Eli gave me several option on units and how I could save money.Thank you to both Eli & Brandon
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January 2024 by Hannah
Called a few minutes before close and was helped efficiently! Straight forward process and he (Brayden or Brandon?) answered all twenty questions I seemed to have. Feel confident about keeping some items here and the most affordable in the area!
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January 2024 by Samantha Hash
Eli was very helpful!
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December 2023 by Moriah Spears
Absolutely thrilled with my experience here at Extra Space Storage! From the moment I walked in, Eli's awesome customer service stood out. He went above and beyond to make sure I found the perfect storage unit, patiently answered all my questions and even offering some insightful tips on optimizing space. Will definitely recommend this place for anyone looking for a storage facility.
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December 2023 by Andrew Vila
This is the worst storage unit facility. There is never anyone up front even during office hours and when you call the phone number that says they will hurry back, they DO NOT hurry back. There were dead bugs and cobwebs all over our handle once, and we asked them to clean it. They said they would take care of it but a month later the same dead bugs and cobwebs were on our handle. The bathrooms are inaccessible after staff hours and the water fountains are for decoration because non of them have worked for the year we have been here. Be warned.
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December 2023 by Daphne Vila
The staff members were all super kind when helping me with a special lock out situation. My unit did have a spider issue at one point, but we reported it and they dealt with it immediately. Highly recommend!
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December 2023 by Philip Zatta
This extra space storage facility is a scam. At the time of renting, they will pretend that they have the best rate but in three months or so, they will increase by more than 54%, claiming that the initial rate was an online introductory rate. Do the maths, we went from $151 to $233 within 3 months. Our unit number is 1047. I am challenging the facility to prove me wrong. Please, avoid this deceptive business practices of this facility. PZ
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November 2023 by Trevor Grenwalt
Wanted to leave a review for the Inverness W. Drive store. I have had exceptionally great service here and highly recommend anyone looking for storage services to come to this buissness, you won't regret it!
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October 2023 by Chelsea Macht
This location was always clean and well kept every time I’d go in! The staff is very friendly and helpful!! I moved from other storage company’s, and this one hands down is the best!!
