Brakes Plus is a trusted auto service provider with over 100 locations since its founding in 1990. The business focuses on building strong relationships with customers, vendors, and employees by offering quality products and excellent service at competitive prices. Customers consistently praise the friendly and professional staff, highlighting their helpfulness and genuine attitude. Many reviews mention how staff go above and beyond, providing quick, thorough inspections and diagnoses without pressure for unnecessary services. For example, customers appreciated the honest assessments and accommodating quotes, especially when dealing with vehicle-specific issues like brake and rotor repairs. The team is known for creating a relaxed, positive working environment, which translates into a pleasant experience for customers. Service visits often include friendly interactions, with staff smiling and wishing safe travels. Notably, the team’s expertise extends beyond just brake work, as they assist with various issues such as strange noises and vehicle inspections, often offering helpful recommendations for further repairs. Overall, Brakes Plus locations are recognized for their trustworthy, courteous, and professional service, making them a reliable choice for automotive needs. Customers have been loyal for years, confident in the quality and integrity of the service they receive.
Made an appointment the day before and had some front end issues. Had no idea what was wrong. They were a little backed up and paid a Lyft for me to get home knowing it was going to be a while. Called 3 hours later, let me know exactly what was wrong and asked for approval to fix. Fixed and paid for a Lyft back to pick... read full comment
November 2025
Great experience. Competitive pricing. Got tires rotated and an oil change- - no issues with my brakes. John, the manager seems to have created a positive working environment as employees seemed relaxed, friendly and happy to help customers. The guy who handed me my keys smiled and wished me safe travels.
October 2025
Suk and Joselynn were amazing help. Helped me out with my lowered car and got me in right away. Will definitely come back for service.