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February 2024 by Christian Beattie
Bought an $800 Dish washer from them and paid for instal. We had previously good experiences with the company but experienced many issues with this purchase. The dishwasher did not work when installed, then it took several phone calls to get a tech out to our house. The first tech was condescending and didn't notice that THE MOTOR WAS BROKEN told us we needed to use some dish washer cleaner. Later another tech came out and figured out that THE MOTOR WAS BROKEN. Should have returned it then, but he did get it up and running. A couple of months later we had another issue that would require a $500 repair its out of warranty. Cutting our losses now, and moving on. Basically we paid $800 to have a dishwasher that worked for all of 4 months. I would balance out this review with our better experiences that we had, but they wouldn't even return our calls after the product was out of warranty.
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February 2024 by Ella Crane
Purchased a KitcheAid dishwasher on 7/15/23. Sales rep failed to turn over paperwork to service department which delayed install for 2 weeks. Unit was non-functioning at the time of delivery. Scheduled 3 subsequent service calls before the motor was deemed inoperable and the technician replaced the motor. This all took about 6 weeks from date of purchase. Unit stopped functioning on 2/15/24. Called and emailed the service department with no response. Seeing as I only had a functioning dishwasher installed for 5 months I feel like it should have been covered by the 6 month warranty. Considering the $800 cost of the unit and install I think I was at least due a call back from the service department. All and all the experience was miserable and costly.
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February 2024 by Terri Peters
I purchased a refrigerator and dishwasher both of which were “scratch and dent” appliances so unused and should have been functional. It’s been almost 10 months and I’ve had their service person (who was great) out 4 times. The dishwasher has worked a total of 6 washes. They don’t return calls and they haven’t fixed the faulty dishwasher nor have they offered a replacement or any solution. I would never recommend this company to anyone.
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February 2024 by Chelsea Asmus
This is the second time I have used Becker for a washer and dryer set and I cannot rave enough. They take care of all the appliances that come to them with a solid 6 month warranty. Their install crew is fast, friendly, and installation INCLUDES ALL of the installation parts! They cleaned my machines before delivery as well and they look brand new. Don't waste your time with big box stores. Becker Appliance is where you need to go first.
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February 2024 by Linda Wilton Dey
Efficient help in the store. Good price. Pleasant and prompt delivery, installation Glad to discover Beckers!
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February 2024 by Angela Scott
Very helpful and fast with the job
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February 2024 by Julie
This will always be my go to appliance store. My washer needed repair and they were right on it. My daughter bought a washer and dryer used 17 years ago and it's still working no repairs highly recommend.
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January 2024 by Heliodoro Lara
Very good and profecional guys.
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January 2024 by Alice Osner
I had the best experience with Becker Appliances from the time I stepped in their door to the end of the hookup, delivery and take away. The saleswoman was delightful - not pushy n pleasant personality. The price was great with a warranty. The delivery crew were on time n got in an out within 15 or so minutes and no damage and again nice ways about them. I couldn’t have asked for better.
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January 2024 by Deb Rohlf
Friendly, helpful and decent inventory. I would recommend this place to a friend.
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January 2024 by Ray Gonzalez
Great appliances, prices, and delivery from Becker Appliances! From start to finish a terrific experience.
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November 2023 by M Hannah
It's always a pleasure doing business with Michelle at Becker Appliance. She's professional and polite. We've been doing business there during the past 30 years, as we purchase stoves and refrigerators for our apartment properties.
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November 2023 by Sara
I called needing a dryer. The woman on the phone was courteous and helpful in selecting from the inventory I saw on their website. Our dryer was delivered within a few days. The delivery guys were friendly, thorough, and swift. The dryer is working great so far. I really like it. I would use this company again for sure. ?
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November 2023 by Palmyra May
I have been using Becker Appliance for 5 yrs now and I can say they are the Appliance Company in the City! Michelle is absolutely amazing to work with, very quick to respond, accommodates our properties and tenants needs, matching appliances, and deliveries are fast! It makes my job as a property management company owner much easier and much smoother! Thank you Michelle and Becker Appliance!
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September 2023 by Vicki Jordan
Excellent. Salesperson very helpful. Delivery/takeaway of refrigerators was incredibly hard given narrow doorway & lots of stairs. John & Roy were clearly experienced & a pleasure to work with