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October 2023 by Trey J.
Dishonest business. I have had to take my truck to other mechanics to fix the "work" they did on my truck at great personal experience to myself.
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September 2023 by Google user
Shane was very helpful in getting everything in order so my time spent at the shop was minimal. I had 2 of my vehicles get an oil change there in a week. Neither vehicle spent a long time there either. They did a free inspection and recommended the work needed but weren't pushy at all and I really appreciated that.
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June 2023 by Trever Hunter
Great owner, straight shooter, great team, expertise is 100% I'd recommend everyone to use them!!Service: General repairs & maintenance
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April 2023 by Gisele M.
PLEASE Take a moment to review all the negative reviews shows how much he cares about his customers in his responses!!!!My mercury was stolen and they towed it to Auto lab. They diagnosed it and replaced the switch door handle worked when i dropped it off when i got home i couldn't get out of the car. They Charged me more than the dealer quoted. Steering column covers fell off and they didn't even use the correct bolts to fix the switch (requires a bolt that can't be taken out for thieves.) Ant to top it off it was a Used switch. I had another mechanic correct the issue. I called and Jason the owner just blamed everyone else. Then Yelled at me when i told him i was seeking legal representation as a single mother its expensive enough with out being ripped off by some one making a quick buck. Ill be seeing them in court. Another Shop down the road felt back and corrected the issue for me.
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April 2023 by Jim B.
If you want to be called racial slurs by employees you are in the correct spot. If you want to be charged $300 regardless of what you are there for great choice! If you want oil all over your car, bay doors dropped on your car, and to support a crook who steals wages come on down! Hands down scummiest business I've ever seen, avoid at all costs.
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April 2023 by Collin Resch
Went to Autolab to have quite a few things repaired. Trevor took amazing care from start to finish. He even gave me a realistic and accurate timeline!I had a full tire service, oil change, small tuneup and full inspection. They let me know what repairs to expect in the future with my aging vehicle and did not in any way pressure me to do it right then.I trust these guys, fair pricing.Absolute recommend & will be returning.THANK YOU, TREV!Services: Tire rotations
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April 2023 by Marc A.
Ask for Yoni by name. My car was a mess. Yoni Turcos was a real asset in getting my issues addressed in a timely fashion and at a fair price. His understanding, communication, and resolution in addressing my problem makes him stand out as an auto repair facility. He even offered to bring my car to the Libertyville Ford dealer for a free software update. From loaner cars to dropping off my car, I was impressed and I strongly recommend.
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March 2023 by Pedie Sosa
The team at auto lab were very knowledgeable In what they doCourteous and on time.Accepting the challenge on fixing my truck when other shops denied me. Very pleased with their work I think I found my new go to mechanics whenever I'm in a bind Or a simple repair.Thanks To the team at auto lab Good job.Services: General repairs & maintenance
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February 2023 by Stacy Kirkham
Very pleased with the service I received at AutoLab. My transmission started leaking fluid and AutoLab was able to get me in immediately to have my car looked at. Even more impressive, they got all the work done same day! I am so grateful to them for the work they did and for staying late to finish. Staff was friendly and helpful and took time to answer all my questions. Highly recommend!Services: Transmission repair
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January 2023 by Kaitlin Schalow
I have brought my Hyundai to these folks twice now, and they have been absolutely amazing both times. They've taken the time to explain the different issues and answer all of my questions. All of the staff are super friendly and make sure everything's done right. I really recommend this company. Both of their locations are fantastic.Service: Engine repair
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January 2023 by Marshal Mcneil
These guys had my car for a week charged me $250 for a diagnostic then they called saying they need another $500 for another diagnostic to start disassembling I told them no thank you and took my car to a different shop. This other shop had my car for one day found out the problem was my ignition and fixed it. Either the shop I took it to is very good and this shop is very bad or I was ripped off. Autolab did not return my phone call when I called to complain.Service: Electrical
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December 2022 by John Berry
I brought my car here and had my struts replaced. The dealer quoted me a large price for just one side. So I've brought my car to Autolab before and they did excellent service, so I decided to have them do it. The price was more than fair for what was done. The customer service by Richard was great and they had everything done in one day!Services: Steering & suspension replacement
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December 2022 by Noel Staton
Really short on time today. Had to go to the hospital to see my new grand baby was able to go into the shop and get brakes done in just a couple hours. The manager Richard and his team were Great, very time efficient fitting me in.Service: Brakes
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December 2022 by Carrie Mandelin
Great people! Richard and Bruce were both very attentive and friendly. Pricing was fair and service was completed in a timely manner. I would highly recommended AutoLab!
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December 2022 by Ashton Mutuwa
Over priced battery diagnosis. And left with a non functioning stereo all the it was fine when I entered. Two of the people were very helpful two were very rude. One was trying to help trouble shoot what was wrong with the stereo when another shut him down from helping claiming it wasn’t their fault after the other guy just explained how it could have been. Very irritating, super rude, and they were very disorganized not knowing if they replaced my battery or not and what I was getting charged etc. shocked the lynhave such high reviews.