-
January 2024 by Fish fish
Was able to order online and promptly pick up my order.
-
October 2023 by Johan Edstrom
So glad my wife found this place.When I started out with machines here in Co it was hard to get help, been dreading sending it to Seattle or Ca.Just serviced my S1, bit overdue due to Covid and life. Machine is like new with some nice corrections.
-
June 2023 by G S.
I have tried to convey my expectation of a return shipping fee through to every email in this company. And they are so wrong for not refunding me a measly $8 dollars. PRIOR to my order, I sent a couple of paragraphs to their support email on why I needed the 50Hz/60Hz ULTA pump. The owner, Rutger, didn't understand the basic concept and importance of why I needed to have a part work that would work for both. Their website deceived me to believe they had the correct part, so I ordered it. And the bag had the correct part, but they just sent whatever they had in stock. When I let them know I have that part already (50Hz) and needed a return, I was expected to pay the shipping fee. And I spent so much time from the first email to get it right. It's not just the money lost, so much time was wasted on this company. Zero stars would be well deserved.
-
March 2022 by Louis W.
I ordered parts for an espresso machine manufactured in China but no one online had this manufacturer/name listed for direct fit parts. I ordered my bottomless portafilter and a hi-quality filter based on the size of the filter basket I have. What was sent was not even close to the dimensions stated on the website. I phoned to inquire about what would fit and was told that if they did not have a listing for my model they could not help me and that they only serviced European manufactured machines. There was no attempt to try and find an item in there inventory that would fit my machine. The male I spoke to had an attitude of (we do not care about your issue as you do not have a top quality machine made in Europe). I had phoned a week before and left a message but no one called back...... Of course I will be paying the shipping to return the wrong items....
-
November 2021 by Jeremy Varney
Rudy is a fantastic person. Very helpful over the phone, lots of parts in stock, priced reasonable and LOCAL! Highly recommended to buy from him. Two thumbs way, WAY up.
-
November 2021 by Josh Goldberg
I ordered a $5 O-ring that I was able to pick up in-person 30 minutes later. 5 Star experience and solid parts availability for the home espresso fan.
-
November 2021 by Mark White
Super friendly and knowledgeable staff. Had my part and explained how to install it. Great service!
-
November 2021 by Alfredo J Velasco
They got everything here!
-
November 2020 by Terry Bixler
I have been using Aristo Service for over 15 years, I have taken several machines there and they have all been fixed quickly and reasonably by Rudy. He really knows his stuff! He has an excellent supply of parts for most machines. I highly recommend Aristo Service.Service: Stove & cooktop repair
-
November 2020 by yuchen chan
Great service. Rudy is patient and knowledgeable. My go to place online as well in person store for all my espresso needs.
-
November 2020 by Guillaume Remy
Very competitively priced, fast shipping, and generally has everything I need. Website search is a bit tedious and product descriptions are inconsistent but if you know what you need, chances are they have it.
-
November 2020 by Max Petersen
It's a little hard to find, it's tucked back in the complex, but is a fantastic store. The owner knows their stuff and I received excellent service.
-
November 2019 by Laurissa
We have used Cafe parts for years. Rudy is brilliant, when I’m stumped he usually has the answer and the parts. Shipping is fast and prices are very reasonable.
