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April 2024 by aurora colorado
Justin provided excellent service and assisted in the purchase of a great used washer. He is great to deal with and very helpful.
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April 2024 by William Finn
Great dryer repair...We called on a Monday and our dryer was totally fixed by Tuesday at Noon.If you need any appliance repaired in your home, I would recommend to reach out to this company immediately.
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August 2023 by Stacy Ryals
Tyler was super helpful. He made our visit quick and easy and got us set up with our new fridge!
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July 2023 by Randy Belisle (FastRandy)
Affordable Appliances is AMAZING for customer service and all around appliance selection at an affordable, unbeatable price.When I came busting through the doors of AA's store front on south Sante Fe Dr. just north of Dartmouth Av. I was on a mission to drop off an older yet working fridge that was -to say the very least- scratch and dent condition. With 7 min to spare before Affordable was closed a friendly voice greeted me with a polite greeting. Without delay, the dude working there sprang into action as if I were the first customer of the day. With the gentleman's help, we hustled my Ram to the dock as he expertly guided me with precision. The machine was out of my 1500 work horse in less than 3 minutes. I thanked the hustlin hero and with a fist bump and a smile he graciously reversed my thanks and responded with "thanks for bringing it in.'. It didn't cost this favor doer of the drop off a penny, and there was enough time to scope out prices on the pre-owned inventory availabl in the showroom. Shocked with the selection and bang for the buck! 5stars ain't enough THANKS AFFORDABLE APPLIANCES you guys are great!!!
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March 2023 by Tyler Anderson
Bought two washers from here and neither lasted one year before they required a $400-$500 repair. Salesman was also unhelpful as his answer to most of my questions was "I don't really know. I'm new here.
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February 2023 by Tom Roth
If I could give them a -10 I would.. bought a used refrigerators paid for the delivery and year warranty.. bought on Friday said that they would deliver on Wednesday and said that they would call the night before.. Tuesday no call .. Wednesday I called at 10 and was told it would be here between 10-12 so at 1:45 I called was told that they would call me back if a few minutes.. 3:45 I called back and was told that they tried to deliver to a garage. When told them it was condos they told me that they didn’t have the unit number and tried to call witch they didn’t. So an asked when they could deliver it and again I was told that they would call me back and again no call .. I called at 4:45 and was told that they could not until Saturday and I told them that I couldn’t that day.. again I was told that they would call me back. Thursday I called and was told that it would be Saturday or Wednesday or I could drive down and pick it up from their Thornton location now. I said that wasn’t going to work asked to talk to a manager keep on talking so I told him I would dispute the charge and I was told that he gave me a refund and have a nice life. What good customer service they have .. not
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November 2022 by Richard Galvin
Bait and switch - I got a nice used dryer which after two weeks vibrated so loud it knocked art off the wall upstairs. Then they gave me and older model to "replace" it. It works, but it is not what I paid for. A friend has the something happen with a refrig. I don't trust them. i do have dryer, but slow and barley dries. I think it's the best I'll get from them.
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November 2022 by Mary Braley
After looking at several stores, I finally found the exact used stove that I wanted at the location at 2875 S. Santa Fe in Englewood. My salesman, Nathan, couldn't have been more friendly and helpful. I am very pleased with my purchase.
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November 2022 by Carl Truong
This location really takes care of their customers. We bought a washer and dryer set for a rental property and they gave us a discount. Unfortunately the dryer stopped working about 2 months in and they were able to replace it with the same exact brand and model for no price difference, even though the dryer itself was listed for more money. Disclosure, we did have the 1 year warranty.I also just got another washer dryer set for another property and Vincent, was able to quickly tell me what inventory he had on hand and also got me a great deal. I highly recommend this location, again, they really care for their customers and you'll experience that for yourself first hand if you choose to go here.
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November 2022 by Clare Prickett
Kent was super helpful and friendly. I got three great appliances for the amount I would have spent for 1.5. This place is good for the environment and the pocketbook, so glad they are there!
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November 2022 by Kate Leisses
Had a strangely satisfying experience buying a washer/dryer set. Affordable Used Appliances, with Chris leading the charge, has come through! Problem solved. No more appliance anxiety. Looking forward to receiving our new set in a few days.
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November 2022 by Colleen Tanner
Vince was very helpful, we bought a fridge and have had it a month , very pleased with fridge and service
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November 2022 by Javier Benites
Best appliance store in Denver. I've been looking for a fridge for months and someone referred me to this location. First time visit and finally i found the fridge i need.Peyton the guy in charge is super cool and kind.I highly recommend Appliance Factory
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November 2021 by Keeley Elliott
UPDATE: they have processed a full refund and I appreciate the customer service provided to get this situation resolved.Where to begin... my roommate and I purchased a used W/D unit in November of 2020 and have yet to have a functioning unit. I am starting to think they don't actually test these units before sale because we have had 3 washers and 2 dryers -- all broken. When the original unit was delivered, the delivery guy specifically said to watch out for leaks (as if he already knew what was wrong with the unit) and sure enough, the washer leaked. They did not give me any notice for a replacement, and I had to fight to get a photo of the replacement washer they already had in their truck to go to my home. Now it is February and we have our third washer replacement and second dryer. The salesman said he would get us a nicer unit since we've replaced units already and he sent us an OLDER and BROKEN unit. They are trying to slide one past us because we are women and I refuse to be treated poorly for my sex. On top of the salesman thinking he could slip this past us, I fell and injured myself carrying my laundry to a laundromat last weekend, which never would've happened had they given me a FUNCTIONAL UNIT. I am very frustrated with this place and I will fight tooth and nail to get my money back. I REFUSE to pay for these misogynists' paychecks.
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August 2021 by Luis G.
We were looking for an affordable option regarding washer and dryer set and Ethan was extremely helpful and nice to work with over all. I recommend. We will pick up the set in a week and will update the review.
