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December 2023 by Exy
Brent the New Manager is amazing best customer service ????
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April 2023 by Ernesto Montes
I came to buy a cashiers check and they told me if you get money orders are free with your checking accountEnglewood branch Heavenlee escobar
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July 2022 by Soul Musiqlover
Been with Academy for almost 7 years now and I'm thankful for their online banking, customer service and express loans. Easiest bank to deal with never have had a problem!
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December 2021 by Speaking Facts
My mom and I went to academy bank to get assistance with her account. My mom was very concerned that she gave account info to the wrong person over the phone and needed to protect her account asap. Rachel listened and right away began to help. Rachel closed the card and reassured my mom that everything was ok. Rachel also made the situation better by just caring about my mom as an individual and even went out of her way by taking care of the over draft fees while dealing with a line of customers. Rachel is the sweetest! Hands down the best ?
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October 2021 by Trina Ramirez
I have to say Stephanie is the best!! I have banked with you for over 15 years and she is by far the best employee you have ever had!!! Always has a smile on her face and helps with any concern that I may have!!! You should be proud as a company to have her!!
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October 2021 by Michael East
Stephanie Garcia is always helpful and super professional and always has the best attitude. Ifeel super comfortable and safe banking here at academy bank because she always helps and is understanding of the situation that is going on you should be very proud of having her as a employee.
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October 2021 by Diesha Walker
Stephanie was AMAZING this is what customer service is supposed to be everyone needs to learn from her!!!!
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October 2021 by May Le
Steph and Rachel are the best amazing customer service you guys are lucky!!
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February 2021 by Miguelito Chavarria
they even give me candy and the employs are nice like 100000000000000000000000000000000 nice
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February 2021 by Jesus Medina
Stephanie Garcia needs to work on her customer service. She should get fired.
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October 2020 by David Chadwick
Great Bank!! Dustin Fisher, the branch manager, is very knowledgeable and very sincerely cares about his customers. Elizabeth Rangel, the assistant manager, is awesome. She is very patient, is always happy to see customers, and is very polite. She makes customer's days all the time. I come to the branch and she lights up my day. Alessa and Marla are fine people to teller with. This branch is awesome!
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September 2020 by Patricia Smith
Elizabeth Rangel is an incredible woman. You are all very lucky to have her as an employee. She has helped me through so many aspects of my life from building my credit with the credit builder, to understanding my current situation and encouraging me, to helping me get my first ever car loan. This woman helped change me into the independent confident woman I am today. I recommend any and everyone I know to go and meet this wonderful banker. You Rock Elizabeth!!!!
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August 2020 by a Christine
Amazing helpful honest kind professional!!! Thank you guys for doing your jobs and being nice us account holders ?????? ps Marla is amazing we love her she’s a joy and super knowledgeable
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January 2020 by Jody L
I love Academy Bank. I've had an account here for about 5 years, and I have never had a problem with it. The employees are super smart, and can help with any problems or questions you might have. All of the staff is always willing to help, and they always treat you like family. I couldn't see banking anywhere else.
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November 2019 by Kathi Kistler
Great bank. Nice people. Been with them 8 years.