-
September 2023 by Troy Schnug
Very poor experience! I was in the store ready to spend money, had most of my parts on the counter, then the phone rings. 10 minutes later I walked out without anything. If the person price shopping is more important than the one buying I hope you go broke!! Just to confirm I tried to get a core back from a item bought at a different Napa store, was told they couldn’t help, but found out that any other Napa is more than happy too do it. Eaton Napa sucks!!!
-
July 2023 by Jared Alva
Boy customer service sure ain't what it used to be. Maybe it's just my skin tone? I understand it's against your policy to put in a new battery for me, But I don't understand why I needed to be treated so poorly about it.
-
July 2023 by Patrick Lucero
Kinda funny when they look at you like your in the wrong place and tell you that they don't have a part that's clearly on the wall just because the color of your skin. If you're any shade of brown I'd find a different store
-
June 2023 by Rich s
There's no other place to buy your parts, at least not like this one
-
December 2022 by Lloyd Haywood
Knowledgeable folks working here, very helpful.
-
December 2022 by Anna Starck
These folks were helpful and friendly!
-
October 2022 by Nichole Ochsner
Nice staff and had what I need
-
April 2022 by John Benavides
Great visit good customer service
-
February 2022 by Mark Harvey
Very knowledgeable staff!
-
June 2021 by Dustin Hanson
Great customer service.
-
March 2021 by DAVID FOGG
Super high prices on a grease seal. I return the product for a full refund and purchase the exact same thing for half the price elsewhere.
-
February 2021 by kaden Erickson
Really help full
-
December 2020 by Gregg Schneider
The best
-
December 2020 by Jamie Grashorn
They seem to have quality parts but we hate dealing with them because their staff is always so RUDE! Avoid the Eaton location if you can maybe the other stores have friendly staff. They struggle to get off their stools behind the counter to actually help a customer and are super put off by any questions you may ask.
-
October 2020 by Zeb theswamerica com
I support local businesses and I support this Napa. Waiting in line takes a long time. I think this has to do with their system when purchasing. Needs update and upgrade to speed up the process. They are very helpful though and are knowledgeable. They run their place old school and I can respect that.
