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June 2024 by Brad Spinuzzi
Lots of in stock parts. Great local auto store.
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March 2024 by Stephanie Hoisington
You bring your parts in there they just say they cant find it don’t even put in the effort and they just don’t wanna help anyone every time we go in there and the girl that works they walks up and throws attitude at you when is was not even her conversation, and is just plain rude all together you are better off finding a better place to spend your money! That wants to be helpful and shows all people with respect because this is not the place!
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September 2023 by Troy Schnug
Very poor experience! I was in the store ready to spend money, had most of my parts on the counter, then the phone rings. 10 minutes later I walked out without anything. If the person price shopping is more important than the one buying I hope you go broke!! Just to confirm I tried to get a core back from a item bought at a different Napa store, was told they couldn’t help, but found out that any other Napa is more than happy too do it. Eaton Napa sucks!!!
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July 2023 by Jared Alva
Boy customer service sure ain't what it used to be. Maybe it's just my skin tone? I understand it's against your policy to put in a new battery for me, But I don't understand why I needed to be treated so poorly about it.
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July 2023 by Patrick Lucero
Kinda funny when they look at you like your in the wrong place and tell you that they don't have a part that's clearly on the wall just because the color of your skin. If you're any shade of brown I'd find a different store
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June 2023 by Rich s
There's no other place to buy your parts, at least not like this one
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December 2022 by Lloyd Haywood
Knowledgeable folks working here, very helpful.
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December 2022 by Anna Starck
These folks were helpful and friendly!
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October 2022 by Nichole Ochsner
Nice staff and had what I need
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April 2022 by John Benavides
Great visit good customer service
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February 2022 by Mark Harvey
Very knowledgeable staff!
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August 2021 by Jamie S
They seem to have quality parts but we hate dealing with them because their staff is always so RUDE! Avoid the Eaton location if you can maybe the other stores have friendly staff. They struggle to get off their stools behind the counter to actually help a customer and are super put off by any questions you may ask.
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August 2021 by Zeb Fullmer
I support local businesses and I support this Napa. Waiting in line takes a long time. I think this has to do with their system when purchasing. Needs update and upgrade to speed up the process. They are very helpful though and are knowledgeable. They run their place old school and I can respect that.
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June 2021 by Dustin Hanson
Great customer service.
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March 2021 by DAVID FOGG
Super high prices on a grease seal. I return the product for a full refund and purchase the exact same thing for half the price elsewhere.
