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May 2024 by John Paul Trujillo
What a waist of such a Beautiful building. This is the only & by the far worst bank I've been in! All work stations R absolutely disgusting, tha managers desk Jesus's dirty beyond belief. Inside stinks like nasty food. Had to use the restroom up stairs, which is an employee bathroom trash can has food & empty liquor containers. In employees restroom. Employees R OK need help & while Your sitting their with nothing 2 do! Why don't the employees clean their work station. Laziness at it finest. Disgusting establishment. Will not B banking their !
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April 2024 by Denise Ballai
Wells Fargo brought out my inner Karen. Had an appointment with Stephan. Stephan was 20 minutes late. He told me he could not set up my business account in less than one hour. He had to reschedule me for another day. He said he would start my business profile so that when I came in for the next appointment things would move along quicker. When I showed up for my appointment Stephan had moved me with another banker and he had not started my business profile. Speaking with the manager got me nowhere. I went straight to Alpine Bank. Way more professional there.
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February 2024 by Justin Baker
Wells Fargo is a criminal organization. Choose one of the local or regional banks in town.
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November 2023 by Jerry McGeorge
I left a very detailed, BAD review of this outfit on here this AM based upon the shabby way I was just treated. After 23 years of doing business with them and being treated like some bum who crawled in off the street, their way of improving things is to have the review taken down. Brilliant!
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November 2023 by Alexandra Anderson
Opened a new account and did not receive the bonus. I’ve inquired with the banker a few times now and have not heard anything. It has been several months so I know it has been enough time.Nobody is ever available to answer the phone and the lines are always long. The employees here don’t seem very knowledgeable which is concerning, there is some unprofessionalism, and security doesn’t seem to be of concern.
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November 2023 by teiwaznuin
Apparently no one works there who can answer the phone.
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October 2023 by Terri Ann Smith
Ridiculous policies. Long waits
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October 2023 by Artur Dziurzynski
I called about 8 times to see I can open a checkings account. No answer! No shocker! The workers at this branch need to learn how to answer there phones.
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September 2023 by Burt Abner
If the reputation of the company wasn't bad enough, this branch is constantly under staffed. Expect a long line like the one in this photo.
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July 2023 by Jalisa Begay
POINT OF A PHONE NUMBER FOR THIS LOCATION IS BECAUSE WHY?????
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July 2023 by Steven Thull
I have been a Wells Fargo customer for years. This bank is pitiful... You can't get anyone to answer a call. Terrible experience
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July 2023 by Clinton Keith
Business representative won't respond to emails or follow through on actions agreed upon at appointments.
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May 2023 by Ellie Tavares
Karen Naranjo was the only Spanish speaking agent available when my mom went into the bank to ask about the use of her card by an unauthorized person. She was unable to explain logic things like the location of the purchases, saying things like: they fact that it says Denver Colorado or The Grand Canyon does not mean the credit card was use out there. She was very unprofessional when my mom asked her about the Wells Fargo app, saying she did not know how to work a Samsumg phone because she only used Iphone. The over all experience with this agent was very unpleasant. She should be able to find ways to help people if she is incapable.
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May 2023 by Tavo pinon
Perla has zero customer service i was on the phone and she didnt even let me speak she was talking over me untill i told her to let me speak and she had the audacity to give me some attitude. Main reason i will never go back to this location ill be traveling to Farmington they have better customers service not like perla and her crew.
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May 2023 by Matthew Sommerville
The 'local' number is useless. I was circled around repeatedly and never got access to speaking with someone at the bank. Worthless.
