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January 2024
Today I tried to return an Amazon product. It was a "no box no label" return. I was refused service because they said I had to purchase a box and pay for it to be returned. Which clearly was not what was stated in my return email from Amazon. The agent was very rude and said it wasn't his problem.
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November 2021
We use this UPS Store all the time to send packages, return Amazon things and send certified mail. Melissa and her crew are phenomenal! Helpful, patient, efficient and knowledgeable. We so appreciate their excellent service! Melissa and Ian in Durango
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May 2021
Updating review because the owner responded and explained why the hours were messed up, which I really appreciate. Can't do much about COVID and the complications it brings. Thank you.
