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July 2023 by Cynthia Hektor
the gentleman on the phone was very rude to me i ended calling back 2 times and he waas still rude to me i hope he loses his job because i am coming in person and report
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December 2022 by River
There is certainly opportunity to raise this review but as it stands my experience was not a good one.. I was trying to rent some equipment from the manager. Toni was her name i think?A) the store was a MESS which probably explains whyB) My rental couldn't be located for quite some time andC) she was rude to me when I tried to joking explain how difficult it can be to use your website, offering no solutions to a problem i tried to politely present.Needless to say I'll likely be going to a different rental shop next season unless you can get a better leader in there who cares about the job and the space they work in.
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December 2022 by Curtis Smith
Picked up rentals for our 6yo who was skiing for the first time. The guy helping us was friendly and really kind toward our daughter who was having a rougher time with the try-on experience. He had us in and out quickly, and we ended up having a great day on the slopes.
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December 2022 by JOD
If you purchase something here, be sure it fits or there is sufficient stock to return it for something else. The return policy is antiquated. You are left only with an 'immediate' store credit and if there is nothing in their limited stock that you want, too bad. To make matters worse the manager has a less than customer friendly attitude and acted like she was doing me a favor by 'allowing' to put my credit on a gift card. My first preference is to buy local but it's attitudes and practices like this that drive me to Amazon.BTW, I gave the gift card away so they won't be seeing me again.
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December 2022 by sabrina bayha
Friendly, helpful staff. Nice selection for gear etc.
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December 2022 by Christine Larsen
Toni is amazing!!! What an asset to the store and the Durango community! Awesome for all your sports needs!
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December 2021 by Renay Goens
I donated a bike to a young woman and it needed repairs, they guy took the bike in, fixed it up and they ended up donating one of the tire repairs! The gal at the front was amazing and kind! I love having people like this in my community!
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December 2021 by John Anderson
Purg sports was awesome and took care of all our needs. Professional staff and friendliest/most helpful was automatic and c spot on by Toni! She is the best! Thank you.
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December 2021 by Reid Wright
Bought a bike here in 2018 and they've helped me out with it ever since. Thank you!
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July 2021 by Lindsay R.
We were super excited about the off-road go carts. Unfortunately they only have two carts running at a time which means we waited 1 hour to ride. One we go on the carts are extremely slow.... extremely. Good for a 6 year old, but even my 10 year old was not impressed. Also the track is really just an oval... no figure 8 or fun twists. No passing each other. Very underwhelming. Also, the signs around the resort are severely lacking. All signs tell you where to go for winter stuff, but nothing for summer. We spent a lot of time guessing where to go (especially how to get from the main area to the go carts). The trails to get from one place to another are not well marked and the postcard size map was not helpful. All that aside, The mountain coaster was great. And the scenery is beautiful.All in all not worth the $200 for a family of 4.
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July 2021 by J.C. H.
We rented mountain bikes at the 2615 Main Avenue location, the bikes and staff were wonderful. They answered all of our questions and gave us excellent service with getting us and adjusting the bikes to our needs. We will definitely be back!
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April 2021 by Anna S.
I was helped by the nicest Amish or Mennonite young man! He was so kind and helpful. Thanks for always providing such great service and having great staff!
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December 2020 by Brenna Travis
Bought a used mountain bike that needed some minor maintenance and brake pads changed. They did an awesome job on my bike and was a quick turnaround time. Definitely don't hesitate to take your bike her for anything it needs! Very happy with their service. :)
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December 2020 by Dusty Davis
Rented amazing mountain bikes this past weekend and had the time of our life ! Andrew was SO incredibly attentive and an expert setting us up on primo machines. He gives a real personal touch to your experience. Will definitely be back! Thanks Andrew and Purg Sports ?
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December 2020 by Eric Gould
Great place to rent skis if you are skiing at Purgatory. Friendly and knowledgeable staff. Smooth, quick and easy process. Fair pricing. Lots of variety to pick from. Great store and friendly service.
