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February 2024 by Brandy Whiteaker
This Napa was so incredibly helpful with us and let us borrow their battery charger while we were out of town and stranded!! Thank you guys sooo much for bein so generous and helpful.
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January 2024 by William Fowler
Great service
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September 2023 by Stan Vollenweider
Friendly staff, great parts .
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August 2023 by Chuck Norris
I’ve gone into this store twice now, and was completely ignored by the staff. I called the store, and the young man that answered the phone advised that they could not turn my brake rotors if they were slightly warped. I asked him why they would ever return brake rotors, unless they were warped, and he didn’t have an answer. Not the kind of expertise that anyone wants from their auto parts store.
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December 2022 by jorayo
Good store with knowledgeable helpful staff.
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November 2022 by Clinton Keith
Rude service, if they pay attention to you at all. Bearded guy the worst! Far better service at O’Reilly or Autozone in town.
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October 2022 by Major Killawatts
What can you say it's Napa, the only bad thing that I don't care for is they had a sign that was up that said the marked prices were not the correct prices due to inflation but they were working on repricing everything. I don't care much for this strategy if you don't have time to Mark the prices to the correct price then it looks like you will have to lose some money in lieu of being honest with your customer until you make time.
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August 2022 by Dane Bier
Had parts as described. Easy in and out
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August 2022 by Michael F.
Went in to buy a starter, 4 employees behind the counter not helping anyone else, had to ask after several minutes who was going to help me. After asking for help 3 out of the 4 didn't even bother to look up. Got my part and left. Came back a few hours latter with the core, big surprises when I was met with the same poor service. Return the core was a major hassle as the employee appeared to have no clue what he was doing. Nobody had a uniform on or name tag so forget knowing who you're talking to. The store is a disaster with merchandise laying everywhere. I even noticed they had to post a disclaimer stating that the prices on the products may not be the actual price. I will never go back, 27yr resident of the area.
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July 2022 by Terry Ligman
Use to love Napa, The personal is not there any more. I felt like a burden. Then didn’t get my calipers and they wouldn’t even answer the phone a few min before close to set them outside. I’ll order online and have it shipped here on out. One guy was angry about getting my order together. I placed orders in store and lost out on savings for the personal service.
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July 2022 by David Brown
The staff was very kind and courteous and they actually had in stock what I needed thank you.
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May 2022 by Danielle
I bought struts and springs from here in another town. Start hearing something went in asked if they could see if there was something off. They looked but referred me to their car center. The care center was amazing. We went in a test drive. Got me right in looked at my car, the spring was off. Reset it. Did not charge me and told me to have a safe trip and wonderful vacation.
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January 2022 by Ben Naiman
Awful service! My wife and I were the only customers in the store and no one tried to help us. We walked in, all the way through the store and all 5-7 employees just stood behind the counter chatting (non-work related talk) or on the computer. Finally, I interrupted the chatting to ask where the heated seat covers were (someone told me on the phone that they had them). I was laughed at over my request. When I told the employee, "someone here just told me over the phone that you carry them," I was shown the covers they do have. This was followed by the employee asking the others if they had ever heard of heated seat covers, and everyone laughing like my request was crazy. I left the store to find what I was looking for in minutes on-line. I will never use Napa again. This isn't the first time I've received rotten service at Napa, but it is certainly the last!
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October 2021 by Christopher Higgins
I come here because the staff, these guys are the best.
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September 2021 by Edgar Q.
Terrible service, just terrible, they don't want to help you or notice you, don't recommend at all
