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October 2023 by Linda Laurenceau
You just can't beat the combo of excellent planning, great customer service, follow-up support, and top-notch products at Louisa's! We used them for a variety of needs in our home - Lutron shades, TV/sound system, and security. 18 months later, they stand behind their products, provide quick and friendly service, and everything is working wonderfully. They even helped to provide solutions to some low-voltage wiring issues with a system they did not install. Trust in the expert team there, you won't be disappointed!
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October 2023 by Kathy Haberman
Daniel came and set up our StarLink . He was not only very knowledgeable and professional but he was a very nice and polite young man . He took the time to answer all of our questions. We were very impressed with Daniel !
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January 2023 by Trevor Tucker
Love this place, and so happy to support local. I’ve bought 2 TV’s from Louisa’s since moving to Durango, very happy with both of them, the install, service, etc. The team is knowledgeable and the prices are also good - no reason to travel to Best Buy etc. (or order online) because the prices will be just as good here. Special shout out to Luke and Daniel who handled both of my sales and installs.
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May 2022 by Terry Snodgrass
After discussing our plans with several local electronics’ providers we selected Louisa’s to help design and install our home entertainment/security/climate/lighting system (ELAN) during the construction of our home in 2012/2013. We were very pleased with the guidance and support provided during the design and installation process but have been super impressed with the support and upgrade recommendations from Don and his team during the last 9 years.Don or one of the staff is always available to help troubleshoot any issues that may arise. We have purchased all of our home entertainment upgrades from Louisa’s since 2013, not only because they offer competitive pricing, but more importantly because they offer the kind of customer support you can depend on after you leave the showroom. We would highly recommend Louisa’s for all your home entertainment needs.Terry and Diana
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May 2022 by Russell Thompson
These guys are awesome! We just bought our new house and they did the install on they home automation systems. I asked them to show me how to use it and add a camera and install a large TV for the great room. Buy local and you get great service too! I highly recommend Louisa's.
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May 2022 by James Standish
The team at Louisa's did a great job on our house. We really appreciate this team!
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November 2021 by Mike Karpel
Excellent design services. Great products. Outstanding customer service.
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December 2020 by Andrew S.
Outstanding service,, expertise, and value with a local flair. This is your go to place to obtain residential and commercial smart technology solutions. We recently relocated to Durango and we needed to transition the existing security system (Elan) to include video monitoring. Dusty was outstanding with serving our needs and as per my request offered consultation so that we can expand my system with required audio / visual equipment. We enjoy home automation and music and have utilized several systems iin previous homes. The solution as well as the existing system is exceeding our expectations. Combine that with the service and professionalism of this company and you will get value at very competitive pricing.
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November 2020 by Bill Warren
This place is the best for all home entertainment equipment. They help you with choices of what you think you need and what you actually need. They are truly a bonus for Durango. Their service is also the best. Great place.
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May 2020 by Thomas B.
We purchased a video/audio amp from Louise's and they installed it about a year ago. Perfect job. The system sounded way better than ever before. A professional job and they showed us how everything worked - in terms we could understand. Very patient. A year later I evidentially pushed the wrong button on the remote and we suddenly had no video. Sound on the TV but no video. I thought the amp was a problem. Took it in and they immediately saw that I had pushed the button that changed the video feed - go figure. No charge. I went back home and reinstalled the amp, followed their suggestions, and it works perfect. They treated me super nice and were understanding. What a pleasure. When the TV itself craps out, we will buy the new one from Louisa's - the best. As a bonus - they take Covid19 seriously - masks, etc. - a total professional audio/visual shop.
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January 2020 by Scott Dann
Louisa’s just installed a 65 inch OLED TV with a Sonos sound bar and an articulating mounting bracket. They came to the job site on time. They did this difficult installation in a neat and professional manner and everything worked perfectly out of the box. They removed all debris and even vacuumed the carpet. Also, the advice received in what equipment to purchase was spot on to satisfy our needs. We could not be happier and would recommend Louisa’s Electronics to anyone wanting quality equipment, professional advice and great installation. By the way, we are returning customers as our first experience working with Louisa’s in the purchase of another OLED TV was identical.
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July 2019 by Susie Goeden
Customer service was amazing!! Dusty was so helpful both on the phone and in person. He was super knowledgeable and able to fix the problem we were having with a receiver we bought (at another store). Very impressive store. Thanks Dusty!!!
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June 2019 by Shelley Palmer Washburn
excellent customer service - don was quick to respond and provide all the information we needed when looking to get a couple of tv's mounted. the team that came out was pleasant, polite, arrived on time and their work was extremely professional. they even swept up the mess! exceptional experience - highly recommend!!
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March 2019 by Johnny Bunsen
These guys are awesome, honest and fair. The service is great and all the products we purchased are amazing. We love our easy to use security system with all the cameras. Can't say enough good things about Don, Ericka and the entire team!
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January 2019 by Dusty Zabel
Durango's premiere electronics store. Specializing in everything from Bluetooth speakers and cameras through whole home automation and low voltage contracting.
