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August 2023 by C Brasure
Working with Jessie was a pleasure. Thoroughly answered my questions and provided a lot of options for the best fit. Highly recommend!
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May 2023 by Donna Braccio
Dale is a gentleman and gives great advice. He made starting a claim seamless.
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December 2021 by Elena Montonati
My mom was with this agency. She recently moved, giving the receptionist her new address. Unfortunately, the girls sent her refund to the wrong address, not my mom's fault. When I spoke with Dale, he wouldn't accept responsibility. Saying " it's not our fault". I hope she actually gets the refund. She is no longer with American family, thank goodness. Now she is saving 100 a month, thanks to gieco
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December 2021 by Rachel Cowo
Dale & Dina have been great for the many years I've used AmFam. Quick to help you get a rate you can afford and they actually call you if they find a lower rate!!
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December 2020 by Lauri Schell
My service with Jessie in the Durango office has always been friendly and prompt!
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December 2020 by Isaac Dale
They keep jacking the price up about 20 bucks not good at all
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December 2020 by Nolan Robertson
would not recommend this insurance agency.
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December 2019 by Rky Mtn Hiker
Great food and great service.
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December 2019 by Marie Smith
I have had USAA insurance for about 18 years and thought there was no way any other company could come close to their rates, coverage or customer service and then I met Jessie with American Family! She is AMAZING!! Her customer service is the best I have encountered. She is quick to respond to any and all questions and works hard to find the best coverage for the best price. We have all of our insurance through her and American Family and could not be happier. To be honest, my only regret is not meeting her and switching sooner.
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December 2019 by Rick O'Block
Dale and Jessie did a great job providing us with quotes and processing our policies. They were both always quick to respond to every question we had, were patient, professional, and accurate. It was a fairly easy, stress free, and positive transition.
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December 2019 by Doug Mccrady
Absolutely awful customer service. I'll never do business with this company again.
