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February 2024 by Jack Burch
Left review for branch. Unable to see other reviews for branch on 2nd Avenue. Guessing all are bad if not viewable. Also review was about gun dealing in parking lot ? Didn't know you guys approve of guns and swapping of guns ! Legal or not legal is it something you should be letting happen at a bank!! Maybe you should have security! This would have never happened at my bank!!
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November 2023 by Isabella Arellano
I’ve been banking with Bank for Colorado for about 6 years. For awhile they were a good bank, but the last year or so it’s taken days for checks to get processed. When I deposit on Fridays, they usually aren’t cleared until Wednesday the following week. Checks also don’t clear over the weekends. Their delays have cost me. The more people I’ve spoke with in Durango, I’ve come to find out many have left for that same reason.
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October 2023 by Marlina Canzona
Very friendly customer service. Always nice and clean.
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June 2023 by James T.
Family owned bank and actual people answer the phone. It's awesome!!! The customer service is by far the best I've ever experienced. In any industry.
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March 2023 by Coe Bjorn
Wonderful bank! Wonderful people! When you call them a real person answers and provides exceptional customer service. Their loan products are excellent. Their offices are professional and comfortable.
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November 2022 by Cody Y.
Edited: response to the reply from the Bank and end of review.** They are not a local Colorado bank **** they are a national chain known as Pinnacle **Was just told by a Sandra that they were being nice by only borrowing my money for 3 days instead of 7. without any warning is a large sum of money is withheld from my account. Stay away from the Bank of Colorado and any bank operating under their Pinnacle corporate name. A great thing to experience the week of Christmas.Hah. A bank that started in Nebraska is as local as it gets for Durango, Colorado bank options. There are a few local credit unions and a couple banks that started locally or in Colorado. They were so successful other larger banks bought them out (First National and Alpine Bank).I rather talk to the police over felony theft charges than a branch president.
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May 2022 by ROBBIN HALL
Appreciate the quick response from Raquel at the Durango Branch and the Resolution. Thank You.
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December 2021 by Cody Young
Edited: response to the reply from the Bank and end of review.** They are not a local Colorado bank **** they are a national chain known as Pinnacle **Was just told by a Sandra that they were being nice by only borrowing my money for 3 days instead of 7. without any warning is a large sum of money is withheld from my account. Stay away from the Bank of Colorado and any bank operating under their Pinnacle corporate name. A great thing to experience the week of Christmas.Hah. A bank that started in Nebraska is as local as it gets for Durango, Colorado bank options. There are a few local credit unions and a couple banks that started locally or in Colorado. They were so successful other larger banks bought them out (First National and Alpine Bank).I rather talk to the police over felony theft charges than a branch president.
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September 2021 by Thespina D.
No masks on any employees ! WHY??? Complete and utter disregard for Covid precautions. Very disappointed.
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May 2021 by Dean Jacobs
GREAT BANK! I've been a customer since they opened...UNFORTUNATELY their new receptionist is more interested in playing on her phone than helping customers. Today I waited 30 minutes in the lobby as other patrons who came in after me were taken care of. When I finally approached her, she quickly dropped her phone and actually faked an incoming call! You know, no ring? Thankfully one of the ever helpful tellers saw me just standing there and offered assistance. With so many people out there looking for an opportunity these days, I'm sure BOC can do better. I was just blown away...
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April 2021 by Abe Ott
Best in town. Highly competent, friendly and extremely supportive of their community.
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August 2020 by Steve S.
I have 5 different accounts and still can't get decent customer service. I tried to open an account for my son and was told 3 different requirements by 3 different people. The customer service agent I had was very rude and standoffish to me. If it wasn't such an unbelievable hassle to switch banks I would in a second.
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May 2019 by Kevin Michael Vreeken
Best bank in Durango. Never had any problems. Everyone I have encountered at Bank of Colorado, has been Kind and Knowledgeable.
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August 2018 by Chelsie Pagone
I've never had a problem with this bank they always greet me at the door and are very helpful and efficient.
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July 2018 by My little occult shop
Convenient and fast
