I’ve unfortunately purchased many things here, from furniture to rugs to small household items. Everything I’ve ever purchased here has had issues. Everything. There’s a reason they don’t include item reviews on their website.
October 2024
Always great service, and excellent quality home goods.
July 2024
I had an amazing experience working with Larissa over the phone!! She made my day by taking the time to look for candleholders that are no longer available and she found them!! She confirmed my shipping info and they are coming to Dallas, TX! Always a pleasure shopping with West Elm :) Thank you Larissa!!