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April 2024 by Omar Jacuinde
Very bad servicing in every way
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January 2024 by Ramiro Chavez
Forget my social security card by accident,went back to ask nobody showed any interest to help me,plus arrogant people,clerk with mocking attitude,defenitly don’t go to this place.
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December 2023 by Melissa Mestas
No stars! Do not recommend! First of all there is NO ATM here anymore and the ATM in the king soopers shopping center is ALWAYS out of service. The wells fargo by my work is completely closed down. Multiple ATM are out of service What the heck wells fargo! ?
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November 2023 by Tim Martinez
If I could giv no stars that would b perfect, they lock the doors before noon, don’t hav a usable atm anywhere around, worst Wells Fargo branch I’ve ever been too, the management needs to be aware of this and fix it, I have been a loyal Wells Fargo customer and would love to hear something done about it
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October 2023 by Daniel Cogan
This location leaves alot to be desired, their parking lot is terrible and they dont have an ATM. The machine across the street has "no cash available"
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July 2023 by Tom Borrillo
I had nearly half of my life savings stolen from my account. They have done nothing to help investigate the fraud and accepted no responsibility in the matter. Its been 3 months and I have got no cooperation. They say its up to me to prove the fraud. I sent dates and amounts to them and they say there is nothing they can do. Un willing to do a digutal trace on the fraudulent transactions.They have even stopped responding to emails. I have lost thousands of dollars.
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July 2023 by Crazyeights
Out of cash in multiple atms at 9am on a Friday. This locations atm outside is consistently empty. Update 7/02. Came yesterday and the atm is out of cash again. This happening at several locations.
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March 2023 by Lisa B.
I'm a new Wells Fargo customer and I have to say the customer service at this particular location is spot on! I've been in a few times because I wasn't able to deposit my check via the app, and both times, the employees were absolutely amazing. Very friendly, walked me through the steps of making deposits at their location and also showed me cool features on my phone via the app. I've had experiences with other banks where the tellers seem to hate their job and customer service is the last thing on their mind. I always appreciative especially when the "young" employees aren't rushing me and always willing to be helpful. Thanks ladies! Keep up the excellent work. I'd love to meet with their manager and give the proper thanks
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February 2023 by Tiffany Maestas
Best team ive ever worked with! Everyone is so nice and helpful and smart! They always remember my name when I come in!
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December 2022 by Walnuts410
I've been in many banks, if I could I would never step foot in a wells Fargo again. After the pandemic hit they decided to close most all their branches creating a bottleneck in the few that are still open. Be prepared to wait an hour in line just to bank with a teller. I filled a complaint with corporate about their services and now the process that I have been doing for 5 years (once I get to the teller) has been complicated just to do a pay advance from my more repeal bank bellco credit union into a business account at wells Fargo, so simple yet they make it so complicated. Please change your banking to someone that understands how valuable your time is!
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October 2022 by Ras Dva
I've had various accounts with WF over the years. Last month I visited this branch to close my SD box since I have moved out of the area. The interaction with banker Toni Lou Dovel was a pleasure. She acted in a very professional and friendly manner. Employees like her are a rare asset for any institution these days, large or small. They make customers feel that their business is important and appreciated.
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August 2022 by Miatsu K.
In general, I avoid all Wells Fargo banking institutions. They have simply been involved in too many high profile cases involving theft, fraud and other illegal activities. This particular branch has always treated me like a had communicable disease. I don't even like going in to cash checks from their own account holders. It's always a hassle.
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August 2022 by TheBlueGirl
The people that work here continue to uphold unpolite and unprofessional behavior. They continuously tell me they can't find my account, when every other location can. They are very slow when helping customers.
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June 2022 by Gina McLaurin
I went to the Wells Fargo on Dartmouth and Sheridan. I met with Personal Banker Tonya Martinez. Tonya was very pleasant, very professional, and very knowledgeable. I was a little stressed about an expired cashier check and her professionalism calmed me down. She knew exactly what to do to help me and if she didn't have the answers she quickly found the answers. I was very pleased with her performance and I wanted others to know. Thank you Tonya for all of your help.-Gina
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May 2022 by Lizley Abarca
The manager Pedro and one of his employees were very unsensitive. Unfortunately I had to close the account due to a death in the family and they couldn't care. I don't have a normal schedule and can't come to the branch I person and today I had to close the account so I didn't have to pay the maintenance fee for nothing. The cashier lady told me nothing can be done since no one was available. When one of the bankers was just on her phone. She told me that if it was that important to visit other locations. And Pedro (in the background trying to ignore the situation) told the teller to just send me away. Please everyone, save your time and do not visit this location. Drive the extra 10 mins and go to the one on Belleview and federal, Jennifer and Domingo (the manager) are amazing and will take care of you!
