I had a very serious problem with an insurance company and it was sloughed off by a so-called bank officer and still hasn't been resolved. Ask for the president of the bank. I wish this rating could be 0 stars. ?
August 2024
Probably nothing new just not a willingness to provide customer service. Wanted change for $100 bill. They will only change 20 dollars unless you have an account. Not a fan of big banks but have had much better service at Chase Banks especially the Broomfield branch.
June 2024
Wells Fargo needs to go back to 9-530 mon-fri at the least. Not everyone gets the luxury of getting out of work early or getting ample personal time off to take care of banking business. 530 at the least would make a difference. Sure miss the old days when wells Fargo was open 9-6pm
