-
July 2024 by J K
Awful customer service. Best to go up the street a few blocks to CVS. I expect this is one of the many Walgreens that will be shuttered.
-
July 2024 by Brazil McNeal
my experience here was horrible!! severely understaffed, waited so long for someone to check me out. there was only one employee with any decency and customer service (the girl w the hijab) and she is overworked. props to her professionalism especially in the photo area. it is also extremely unsafe for her to be working there alone, she deserves a raise for all she goes through. walgreens do better!!
-
July 2024 by Serenity Jones
The girl working the Photo Booth you are amazing and clearly the hardest worker! Walgreens get rid of Ridick The worst customer service experience I’ve ever imagined making the photo girl do all the transactions and yet your standing behind the counter scanning cigarettes like that’s More important.
-
June 2024 by Trinity S
Worst pharmacy ever! Do not use them! They don't come to the window. We've been waiting in line for 20 minutes for 2 cars ahead of us. They don't advertise lunch break. So we've been waiting 2.5 hours to pick up a prescription. Finally, at the window and the lady is trying to charge us money. She never asked for insurance or verified it. Been waiting for her to hand over the prescription for 10 minutes!! So a total of almost 3 hours. This is the worst experience ever. Hire qualified pharmacist who know what they are doing.
-
June 2024 by Andrew
Save yourself the headache and go to the CVS a quarter mile away. This pharmacy is a complete joke
-
May 2024 by Zoe
I rarely write reviews on here, but every single time I come to this Walgreens, I am blown away by the incompetence of the staff. Three weeks ago, I had a prescription sent there by my doctor. Three days later, I went to go pick it up and it still had not been filled, and they said it would take another several hours. 15 minutes after leaving, they called me to tell me that I would not be able to pick it up at all, as they were out of stock, and I would have to call another pharmacy and ask them to transfer the prescription.
Over a week ago, my doctor sent over a prescription. I received a notice that it was "delayed" due to insurance. Today (over a week later) I called to check in on the delay and they told me they would have it ready in an hour. When I went to pick it up, I waited in line for 30 minutes, then again at the counter for 15 minutes while they searched for my Rx, then another 15 minutes while they tried to enter my coupon, only to then tell me they wouldn't accept the coupon for the $100 Rx, despite the fact that Colorado passed a law in 2023 capping the price for this prescription.
Pharmacies are a place where people have to go to maintain their health and well-being. If you want to protect yours, I would avoid this location at all costs.
-
May 2024 by Marylyn Kautzmann
Do not answer their phone in pharmacy! Waited 23 minutes! I tried 2 other times in 3 hours no one ever did answer! Needs to answer their phone ! issue could be emergency! No stars !!! I called another Walgreens answered phone right away and will have my prescription ready tomorrow morning! This pharmacy needs training on customer service!
-
April 2024 by Rachel M.
Website allows you to register for vaccinations, spend forever inputting data, sign consent, and then when the pharmacist returns from lunch, she refuses to give the shots. Says they are understaffed. It's not busy in the store, midday on a Wednesday. I had everything filled out... she could have done this in five minutes. They should close online registration if they are not going to do the work.
-
April 2024 by Alan Weisman
This has to be the worst Walgreens experience I’ve ever had. Went in to pick up a prescription, the doctor I saw the previous day didn’t send the script in and the pharmacist acted like I was crazy saying there was nothing in the system. I came back later in the day to try for a second pickup, and the same pharmacist wouldn’t let me pick up the prescription because of a 6+ year old previous address still listed as my primary that I couldn’t remember. After getting very frustrated, a manager stepped in and changed the information. I then went to go pickup a few OTC medications and waited at the locked cases for over 20 minutes. I was then told there’s no key to open any of the store cases, so I wasted my time standing there, and couldn’t even get the medications I was trying to buy. I’m not coming back a third time, this store is terrible! Beware!
-
April 2024 by Dana Pepper
Without a doubt this Walgreens is one of the worst. Pharmacy staff is often confused and unable to function. Not sure if lack of training or not enough staff has created the problems. We are switching to CVS on Havana as they have a professional operation.
-
March 2024 by Bryan ..
If you take a shit in a bag and eat it, iI have a feeling it would be more pleasant than dealing with this location!!!!!!!!!So do yourself a favor and find ANY other pharmacy in the state. The staff is god awful, no one ever has a sense of urgency! They'd rather stare at their screens, whether it be the computer or their personal phones than actually assist someone in line. God forbid you try to call the pharmacy because you'll just hear "Walgreens please hold" and eventually get hung up on and have to call again! This has happened to me on multiple occasions, I even gone as far as making complaints to management and IT STILL HAPPENS! I've seen on the app to "Call Pharmacy" and on several occasions, after dealing with my aforementioned comment, been told "Well I'm not sure why the app is telling you that." They claim they're low on staff yet every time I've been there's a lead pharmacist and at bare minimum 2-3 other staff members, sometimes more. If they actually cared things could run smoothly but they'd be lazy and complain about how "busy" they are. I could go on and on about how horrible this location is. If you're reading this and wondering why I still deal with them, they have ONE medication that's been cheaper for a while but I'm biting the bullet and having that transferred!!
-
February 2024 by Dee H
I CAN'T SAY THIS LOUD ENOUGH! WORST pharmacy I've ever gone to ?? I WAS HUNG UP ON 5x before I gave up and went in there in person (this most recent time, this is a normal occurrence). Then Mike J. , who was working at the register at the time copped an attitude with me to top it off. He was appallingly rude and was speaking about my prescription loud enough for anyone to hear (privacy concerns anyone? I'll be reaching out to the state of CO in regards to that). I have never been spoken to in such a condescending manner ? Take your business somewhere else!
-
February 2024 by Kimberly B S.
GET YOUR DRUGS SOMEWHERE ELSE. THIS PHARMACY SHOULD BE SHUT DOWN UNTIL THEY HAVE COMPETENT STAFF IN SUFFICIENT QUANTITY TO RUN THIS PLACE. I just dealt with a male pharmacist who was so full of rage and hate that I was literally afraid for my life. I had to come to the store, via Lyft, because they assured me I could request same day delivery. Their system put my scrips in for 1-2 day delivery. I told them that, and that I had already authorized payment online. He screamed at me and threatened to have me banned from the store. He had previously hung upon me twice. I told him that. He said their system would not hold more than 7 calls at a time. That's a lie because I've been the 10th+ caller before.He proceeded to pick up the phone and say "Walgreens please hold" to 3 callers as some sort of performance. He said corporate did not give him enough staff. So being understaffed means he can lie, do a bad job and threaten me? This is unacceptable.
-
February 2024 by Sarah Osman
Walgreens needs to hire more technicians so the pharmacy doesnt fall behind
-
February 2024 by Kelley Ditzenberger
Nice staff members, but the parking lot and surrounding grounds are littered with trash/debris.
