-
February 2024 by Brice Bussey
Great assist from staff members & all employees. The Doctor was very helpful in my exam & answering questions. Everything was done in a timely manner and I did a walk in and the got me in right away which was much appreciated
-
February 2024 by Fred Knarr
Audrey was very courteous,friendly and helpful! She listened attentively to what I said and I appreciated her professionalism and input! She is a credit to herself and your organization!
-
January 2024 by Yesenia Castillo
Been coming to this location for about 20 yrs. And have never been disappointed with their service.
-
January 2024 by HELM Prime1
My doctor was wonderful and well informed.
-
January 2024 by Marlon C.
When I walked in I asked if I needed an appointment and was told yes they were busy but there were a total of three customers in the store and one of them was picking up there new glasses,I had to wait until 12:15 an additional 25-30 minutes and was told that Medicaid pays for the exam and that's it,so I asked for a contacts and glasses perscripton then afterwards was told I had to pay for one of the exams in addition to my glasses and lenses, when I refused and said I was going to shop around I was left there for 20 minutes only to be told that I can't get the prescription information for my contacts to shop around!! The only reason I can give them stars is because of the eye doctor and the nurse that checks you out before the doctor
-
January 2024 by Derrick Hendrix
The optometrist was great at answering all of my kids questions :) and being thorough with his explanations. Also, after the exam, the young man was really good at going over my options with insurance for both myself and each child. Very great experience!
-
January 2024 by D2Wo Dickerson
Great job, extremely professional and prompt
-
December 2023 by Matt G.
This is my 2nd year going for my annual eye exam. It was straight forward and they let me know my insurance limits for getting glasses and once I picked my glasses I was quickly out. I picked them up roughly 2 weeks later with no issues
-
November 2023 by K Possible
Front desk staff was not very knowledgeable, and the young lady working was playing on her phone the whole time. Had more time to play on her phone than to assist me with looking at frames or anything else. When I checked in she acted like I was bothering her or interrupted something. Needless to say I will use my benefit elsewhere. Also, I showed up early and still ended up waiting past my appointment time to be seen. The doctor was extremely friendly, although the exam was done in less than 5 minutes… Optician reeked of cigarette smoke too. I will not be back.
-
November 2023 by Bobbie Woods
Used to come to this location few year ago. First staff member met was wonderful. Showed up at wrong location, but thought made appointment this location. She found a way to get me in in couple hours. I was too happy. The second staff place order was horrible. And now the prescription is wrong. Have to take glasses back. To much of my time. Wow!!!these people lost the frames. I ordered frames online. Now really pist off. Don't use Visionworks. They suck.
-
November 2023 by julieann hughes
Dr spent unrushed time..Audrey is #1Only location for us.
-
October 2023 by Sarah Potempa
I called to make an appt asap as I felt like something was in my eye. Soonest was wed and today is saturday. I asked if they had any sample contacts since I had seen them 11/22 and she told me my prescription had expired, to which I did not know they expired. I asked her what I should do if they couldnt get me in and vision wasnt that great with glasses or contacts. She replied you are more than welcome to go elsewhere. Lousy customer service!!! I cancelled appts.
-
September 2023 by Agus Rubi
Been waiting over two months for contact trails, I keep calling to ask for an update and they just say “ we don’t have one “ and hung up. Very disappointed and dissatisfied with their service. My advise would be DO NOT COME TO THESE PLACES! First time with them and did not meet any of my expectations. I would appreciate courtesy calls so that is customers know what’s going on. But no, and over two months of waiting is ridiculous.
-
August 2023 by K Neumann
On time, prompt, efficient, friendly. Did not waste my time trying to sell me anything (my prescription didn’t change) Very well run operation.
-
July 2023 by Mariah Wakefield
Vision work in Quebec Square was very helpful, patience and polite to me and my family. Thank you for all you do
