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October 2024 by Jena Barrett
Really love taking our dogs to this vet. They are always so gentle and reassuring with our dogs who can be nervous in new situations. They allow us to have space from other animals as well which really lets our fur babies feel at ease. Everyone we've worked with has been informative and helpful at visits!
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October 2024 by Farah Bee
I’ve been taking my animals here for a few years. The prices have slowly gone up over the years, which I’ve dealt with because the care was ok. But today, today was absolutely unacceptable. I had a scheduled euthanasia for my senior cat.
Let me preface the rest of the review with, the vet tech that helped us was very kind.
However, the lack of guidance and empathy from who I can only assume was the vet, because she didn’t introduce herself before bursting into the room without explaining anything, or asking if we were ready before euthanasia was more than shocking, it was traumatic.
When my daughter asked to speak to the “red head” because what occurred was so entirely insensitive, she could hear her on the other side of the wall making jokes about coming in to talk to us.
The process of putting a family pet down is already incredibly sad, it should not be traumatic on top of it. I will never bring my pets back or recommend Vida Vet Care to anyone ever again.
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October 2024 by Adam Salim
Wouldn't even see my dog for an emergency visit
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September 2024 by Bunny Rabbit
Apparently they have stopped allowing emergency visits but didn't bother to communicate this on their website or email list. Found out when I showed up with my sick rabbit and was turned away. I had been here several times before, very disappointed in their lack of communication with the change of services.
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September 2024 by Ross Leugers
Typical money hungry vet, pushing needless visits rather than filling prescriptions.
Their vets said I didn't have to test my diabetic cat daily which is incorrect medical advice. Won't work with my daily recorded numbers and requires yet another visit to get that sweet appointment money.
I guess filling a prescription over the phone doesn't net enough funds in this economy.
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August 2024 by Miguel Aguilar
This place seemed to me to be one of the best places for veterinary life
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August 2024 by Hannah Michalakes
Best practice ever! The team is compassionate, honest, and so highly skilled. They always take time to explain the medicine, and provide the very best care to pets :)
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August 2024 by Nicole Naddy
We take our two dogs to Vida Vet, one since she was a pup. Our dogs love visiting the vet, vaccine shots and all. The staff is amazing. We know they care too - they all seem to know our pups and pop in to quickly say hi during routine visits. We know they're in good hands with Vida Vet and definitely recommend. We especially appreciate Dr. LeVon who has helped our pups, and us, get through a couple medical scares. What a great team! Thanks for all you do!
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July 2024 by Amanda Donhoff
I'm out of state for work for a few months and my dog is on a high dose gabapentin due to chronic shaking from a back injury and prescription diet due to previous GI issues they refused to refill the prescriptions stating she had to be seen. Without any warning my dog has gone from 200mg a day to 0. Working in neuro field I know for a fact there are withdrawal symptoms and they tried to tell me there weren't. She has been whining all week and is in pain. So explained the severity and they sent me a week's worth of the med via pdf. Even though i cant get into a vet until next week due to the holiday. Im not made of money to go to an Emergency vet for meds. I'm having issues getting it filled with walgreens due to its PDF format. I asked Vida if they could fax since I dont have a printer. Theyre stating i should print it at a library and take it into the pharmacy. Is this the 80s? They refused to electronically send or fax it. At the last refill I should've been notified that it would be the last so I could better prepare my dog. I'm so over this place and their disregard for my elderly dog who is in pain due to their neglect!
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July 2024 by Jackie Wightman
Won’t allow you to fill a prescription anywhere else!!! Fees went up a lot recently and they now won’t approve Chewy prescription orders so it’s super hard to get the meds. My poor old dog is going without pain pills while I figure out how to get them after paying $400 for a visit. Thanks for the reply @Vida, but your pharmacy is trying to charge me $50 more than chewy- where's the trust in that? Rip off.
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June 2024 by Ryan M
IF YOU LOVE YOUR PET TAKE THEM SOMEWHERE ELSE! Most unprofessional vet I have ever been to. They are only interested in the up sale of services. They keep poor records and did not even request the records needed for the visit.I live nearby, on the weekend I've heard dogs moaning for hours with no one their to take care of them. STAY AWAY!
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June 2024 by Michael Lowy
We have been taking our cat to Vida for years now and not only are we able to get appointments very easily, we have always received exceptional service. I couldn’t recommend a better vet.
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June 2024 by Emily Gentile
Spent an hour waiting to be seen for an emergency visit. Vet that was in didn’t even look at the correct leg on my duck. Is saying she is favoring the leg that it’s very clear she’s putting all of her weight on. Insists the duck magically was walking normally on both legs even though the issue has been going on for days. Didn’t care what I had to say at all and was very dismissive.
owners response update- I called the practice and asked multiple times for the owner to call me. After paying for medication that couldn’t even be used, Dr.Hodder also claimed my ducks wing was fine upon exam. It was broken completely in half. I paid for all kinds of medication I was never even able to use because a reputable vet, was able to diagnose her the following day and she is no longer with us. This practice not only missed her leg being broken, her wing being broken clear in half, prescribed a bunch of medicine we will never use, but also missed a bone density issue. Had I listened to this vets diagnosis and followed their treatment my animal would have been living in an insane amount of pain. No follow up ever from the owner or the manager as promised by the staff either. Evolution is a great place to take exotics. I’d never trust this place or their care again. Dr. Hodder is extremely lost to call herself and exotics vet and miss everything she did. Super unprofessional and to not call back when my animal was misdiagnosed… truly wild. They made their money and that’s clearly all that ever mattered.
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June 2024 by Elyse Minchen
We are SO GRATEFUL for the team at Vida. When we brought our dog in urgently we did not know at the time that she was in anaphylactic shock. Dr. Rubin, Brittany, Viki and their techs immediately jumped into action to stabilize our dog and run diagnostics, compassionately keeping us informed the entire time. They figured out what was going on and treated her fairly quickly. We are thankful to live so close to the clinic and are relieved to know we have a great place to go in case of another emergency.
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June 2024 by Jerry Derr (Lap Steel Guitar)
Great staff that cares for their patients. I’ve been bringing my dogs here for years.
