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August 2024 by Amanda H
While the front office women are mostly pleasant, I am so frustrated by issues with missing packages, misdelivered packages, and absolutely no help resolving any of my issues. The supervisor Joe or others never call you when there are issues, will not come out to talk to you, and the front workers are not motivated to help other than taking your information. Where is the accountability for the delivery drivers or process to solve problems? I get that they are overworked but this is getting out of control and I am seriously going to get a PO Box at another location because I do not trust this one.
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June 2024 by Kate Magoon
I have always been pleasantly surprised by this branch. Ample street parking, the line is never horrendous, and everyone working there is kind and efficient. They are open the hours they say they are open, but they do stop taking customers right at close, so make sure you get there with time to spare!
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May 2024 by Ranisha Mckinnies
This post office is a biggest nightmare any person who lives in this area can have. They have very lazy carriers, and the staff are trained to lie, manipulate, & deceive anyone with mail coming into this place. The fact that they have allowed the carriers to half do their jobs, & lie to the customers, and totally sweep it under the rug the things that they are doing wrong internally. Is not to be trusted at all.
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April 2024 by Mark Hutchinson
Slowest service possible! Go elsewhere
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April 2024 by Peter I
What a difference! This has become a much better post office in every way, in recent months. Nice ladies up front, at the counter. Yes, they don't open til 9am but they have been helpful to me. Much more pleasant place to go than a year ago.
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February 2024 by Jasmine D. Torres
We had some issues with an item that we ordered on Mercari being delivered timely due to a bad storm in New York, which the package originated from. However, from the moment the package was in Denver, and we were attempting to access it before its delivery date. Paul at this location was phenomenal. He went above and beyond to help us get this package before it was delivered so that my daughter could get her gift for her her boyfriend. In a timely manner due to Valentine's Day, Paul was kind and patient and his knowledge of how the postal system operates. Helped us efficiently find the time to go down to the facility and pick the package up. Additionally Paul took his own time and held the package from the delivery truck specifically Have the opportunity to pick it up before having it delivered later that evening we are truly grateful for his help and for his empathy and his patience.Thank you so much Paul
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January 2024 by Mate Aguirre
The worst
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December 2023 by Von Doll
I made two trips. One to get a shipping package and one to send it. When I got to the desk, I didn't feel rushed, even though I had questions. She answered me completely.
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December 2023 by Egermenildus
The mail in my PO Box never comes. After tons of emails, phone calls, and useless investigations, still nothing. I had to close it. Worthless place. Also, the mailperson keeps delivering the wrong mail to my house. I wish they would do something about this. This is really unacceptable
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December 2023 by Ashley Rivas
Short short white women with glasses short hair maybe 30 years of age has no customer service skills I will definitely not recommend going if u see this lady and u are next I would wait for another person .This other nice lady explained to me the internet was down and I had a QR code and all we needed was to see was if I could do my transaction I didn’t have my box properly sealed I had it with tape that was wrinkled they sell tape for 3.99 it wouldn’t be a problem I asked her do u guys have tape and she said no she didn’t even try to scan code or anything so I left horrible experience definitely never coming back here
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December 2023 by Sheila Wanzer
I paid for a post office box on the first of August to avoid having the mail carrier wear paths through my lawn to my neighbors. They charge $90 for six months, and 4 months later, I’m still getting mail delivered at home on occasions. So why am I paying for a post office box that not every mail carrier decides not to use????
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October 2023 by Natalie Dee
Sent mail from this outdoor blue box over two weeks ago. Approximately ten cards. Not one person has received their card yet. Do the outdoor blue boxes even get checked? Surely mail should not take over two weeks to be sorted and delivered.
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October 2023 by Mason Woods
Called 22 times. No answer. Failed to deliver my package for no reason. Filed a formal complaint. Please complain about these people, formally. They need to have their jobs taken from them.
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August 2023 by Alan Fairbanks
Very grumpy staff here.
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August 2023 by Jillian Derhake
Someone go give Mary a hug!! This post office is so close to my house but I’m going to have to go out of way to find another one. I unfortunately have had to deal with Mary, the grey haired lady, every single time and she is so rude. I feel defeated leaving that place. I try being friendly to her and she just snaps at me. Can’t even get a response when I say “thank you, have a good day.” Clearly she is very unhappy, I hope she can change that (get a new job, move somewhere else, I don’t know…) because that’s just such a sad, miserable life to live.