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December 2023 by Sergio Antonio Najera Valverde
Kindness and efficiency are the best
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December 2023 by Ernesto Villalobos
Hire new people
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June 2023 by Denise Steininger
I went today with a resident from the nursing home where I worked. I pushed her all the way to the bank and what a pleasant experience we had. The customer service here was amazing and we were so thankful. I love US Bank. Thank you!
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March 2023 by Zirilis Tagtekof Boozdog
Six people working behind the counter. There are 12 people waiting to be helped.
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December 2022 by Pedro Ramirez
us bank owns the company elavon I have a business and the company of elavon is in charge of collecting my cards the machine that tried me did not work for days without realizing it and they don't want to hold me responsible or give me my begotten money if they have this company from Elavon be super attentive they are special thieves when the Bach adds his machine
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July 2022 by Ben Blessed
Need more employees. An hour wait all day. While the manager just watches everything and dont help
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July 2022 by Hellraizor87303
Very professional and friendly! Helped me with all my questions and directed me to the right path on how to handle my finances.
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June 2022 by Karla Huizar
I was going through a rough time and the two helping me were very unprofessional and visibly laughed when looking at my account. Go to another location perhaps.
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January 2022 by Kristna L.
actually the worst customer service. I made an appointment at 5:10 to get a loan that I needed today and I went in and the office closed due to "bad weather" weather wasn't even bad. Secondly they did not notify me that the office closed 2 hours early (4pm) early knowing I made an appointment POOR customer service
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March 2021 by Philip Stephan
Waited for 30 minutes while 3 employees sat behind a counter and not a single step was helped. NOBODY SHOULD HAVE TO DEAL WITH THIS TO GET THEIR OWN MONEY! US Bank froze my credit card for no reason, and then you call customer support and they're backed up for hours. To log in to my app, they say I have to call my phone carrier and ask them to accept short texts from their number. US Bank is truly the worst!
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December 2020 by Zach Cole
Usbankreliacard !
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August 2020 by Joshua Rule
Rest of the US Bank Branches are nice. This one is the worst. Awful service. Posted time are not open. Services are not available as employee who can do it is never there.
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July 2020 by Rusty Shackleford
Just drove 15 minutes to find you closed... glad your hours are posted online
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October 2019 by Esa Brown
My wife has had the worst experience here with a banker name Amanda, she seems to always mess something up. We used to like coming to this branch until she started working there. Worst customer service with her, very disappointing this branch hired her.
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August 2019 by Mike Caplinger
My wife went into this branch to exchange denominations of currency. CASH The teller treated her rudely lamenting how inconvenient it was for her to round up eleven $100.00 bills. Our Corporation has had two accounts with US Bank for nine years, and we regularly use this branch for convenience. I wish I could say this was unusual, but we've come to expect either warmth or stone-cold rudeness here. Maybe it is time for a change.
