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August 2023 by Google user
Do not take your car here for anything!!! GM Parker Trevino lord \\u0026 doesn't train his staff. Person opening the store last week told me word for word \\\"i don't know how to work the system, so if you need to rent a truck I can't help you til someone else gets here\\\". The epitome of that store is incompetence. Save yourself time \\u0026 pay more money to go somewhere else. Trust me!
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August 2023 by Jordan Frenkel
Do not take your car here for anything!!! GM Parker Trevino lord & doesn't train his staff. Person opening the store last week told me word for word "i don't know how to work the system, so if you need to rent a truck I can't help you til someone else gets here". The epitome of that store is incompetence. Save yourself time & pay more money to go somewhere else. Trust me!
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July 2023 by Dorman Hinchliffe
Truck was clean and ready to go, great service from Helva and Ideal U-Haul, thanks.
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June 2023 by Allen Cowgill
I needed a truck last minute for an emergency. They were friendly and helpful. Got my truck quickly.
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October 2022 by Tay
I had an absolutely great experience here! Austin helped me install an electrical component on my old vehicle.. he was extremely patient with my fumbling. And he even let me use some of the tools he had on hand to install. Finally he was extremely professional and ultimately helped me achieve my goal. Thanks Austin!
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October 2022 by Jeff
I go here often for propane refills. Staff seem like they work hard but are always friendly and propane prices are reasonable
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October 2021 by Melody Goss
My daughter made a reservation for a truck and a car dolly last week. I drove from Kansas City to have a friend of mine drive the truck back with her vehicle in tow. She’s 8 months pregnant and her car is not dependable enough to make the trip. UHaul called today and said we only have a 10 foot truck and NO DOLLY! I’m so DISGUSTED that this is how they do business. The clerk told her that’s just how it works but I have NEVER had an experience like this! I’m so disappointed and I will continue to climb the ladder to complain to ensure this doesn’t happen to another family. What a horrible experience at such an already extremely stressful time. ?
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October 2021 by Ali
Been trying to get a hold of this uhaul. I left my wallet in a truck. Alison Tyler is the ID please help.