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August 2024 by Thomas Cazares
I’ve always handled the maintenance on my vehicles myself, but living in an apartment complex made working on my car in a shared garage challenging. Toyexus was conveniently located near my apartment, so I decided to drop off my FJ Cruiser for routine maintenance. I had planned to replace the brakes myself, but I asked them to check the brake life and give me an estimate on how much longer they’d last.
While the maintenance itself went smoothly, I was shocked when they told me that my brakes had 1mm or less of life left. Alarmed, I replaced the brakes myself in my apartment garage that weekend. To my surprise, all four sets of brake calipers had comfortably over a year of life left in them.
More recently, I stopped by Toyexus to get a quote for replacing my lower ball joints. The person at the front desk told me they couldn’t provide a quote due to potential rust issues in my suspension. This raised further doubts about the shop’s honesty and ethics.
After these experiences, I can no longer trust Toyexus. I highly recommend taking your vehicle to Downing Street Garage instead. They’re some of the best mechanics I’ve ever worked with and have consistently provided honest and reliable service.
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May 2024 by ken trollone
This is the exact type of shop to completely avoid. They quoted me over 8k in unneeded work and lied that these were necessary.
1. S belt and tensioner - it was replaced a year ago.
2. Timing Cover - they said it was leaking oil and needed to be done. Guess what. No oil at all no leaks.
3. The one thing I wanted them to check and repair was a door actuator. I had it replaced by another mechanic for 1/2 the cost.
They smiled and were friendly while trying to screw me over so and replaced my oil so I will give them a 2 star for that.
Stay away.
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May 2024 by Alice Chiang
I brought my car in because it wasn’t starting or turning off properly. Turns out it just needed a new battery. That was like $500.
Then they quoted me for needing new wheel bearings, though there are no symptoms of it. I got a second opinion at another mechanic and saved myself from $1400 of unnecessary repair work. Guess they saw an easy mark in me here. ??♀️
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May 2024 by Marty “Martymoo” Tah
Good pricing and good service. I've been taking my vehicles to them for the last 11 years.
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April 2024 by Charles Gee
They did what they said they would do and did it well. Good place.
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April 2024 by GREG BUCKLEY
These guys are scum. He told me on the phone he could repair my prius with a blown head gasket for around $4000. After the car was towed in he told me he could do a bleed down test for $300 more as he felt the rings might be bad. I told him the rings should not be bad, he then told me he could put in a used engine for $12000. I picked up the car and towed it to a different shop.
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April 2024 by Shelby Rombach
I came back from a trip to find that the skid plate and gas tank on my Tacoma had both been cut through. My truck was promptly towed to Toyexus and wow, did they take care of me.
April was a godsend to work with. She helped me navigate the insurance claims process and called almost every day with updates. When insurance low-balled the cost of parts/labor, April went to bat for me until the financials were ironed out.
It’s been several months and I’ve had no issues with the vehicle, which speaks to the team’s quality of work.
If you’re looking for a reliable, transparent, and professional place to have your Toyota serviced, I highly recommend Toyexus.
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March 2024 by K M
wow, i cannot say enough things about Toyexus! April and the rest of the crew worked diligently to resolve a hard to diagnosis issue with my Corolla! i am so glad to have this shop here in Denver.
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December 2023 by Safe Parking
These folks are honest, helpful, and reasonably priced! They have taken care of all my Hondas and I will never go anywhere else!
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December 2023 by Tim
Great and honest shop! Got a break job done the same day.
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October 2023 by Denzil Brown
Customer service is A plus .
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October 2023 by Theodora Frodesen
I had a throttle issue with my subaru.I took it to 6 different shops who couldn't figure out how to fix and quoting thousands to fix, more than my cars worth. Toyexus came to my rescue, fixed my issue at a reasonable price. These guys are awesome and I will definitely bring my car back for all my maintenance needs, even though it's out of my way.
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October 2023 by Mason M
Earlier in the month I needed a tow for my car. Toyexus estimated 90 minute arrival. After two hours I called and was told “you’ll hear from the driver soon”.After four hours on the side of the road, where Toyexus was simply refusing to answer the phone at this point, I had to have a different tow company sent out. They arrived inside one hour.I hope I never have the misfortune to need a Toyexus tow in a pinch. Completely unreliable with no standard of quality for service. Four hours on the side of the road and they wouldn’t even pick up for my number after the first call.
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September 2023 by Don F
Astonishingly expensive! Well over $300 for an old Rav battery. With no shuttle to a nearby office on Broadway and appointments required just to talk, not a great value despite the great location.Service: Auto battery replacement
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September 2023 by Zac Belcher
Went for an oil change. 5 miles after completed, warning light - low oil. Returned and oil not even to minimum. Never apologized. Just said ‘was better than overfilling’. RidiculousService: Oil change
