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October 2024 by Lindsey Sumichrast
A safe, clean, and pleasantly professional storage facility!! Le was incredibly helpful in making sure I had the right sized unit, understood how the access and enter the unit. Highly recommend this StorQuest if you are looking for a place to store things with peace of mind and ease.
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October 2024 by Joe Benevento
I’ve used this StorQuest facility for the last several years. It’s unfortunate to hear about other customers’ negative experiences because mine has been best-in-class. There’s new management/leadership now compared to a majority of the negative reviews from years ago — Lee and Tyler have been great to work with.
An example of the personalized customer service, a couple months ago my credit card expired (and I got a new one), and I forgot to update my payment info for my StorQuest payments. Lee communicated the issue to me in a very friendly way more to give me a heads up vs. just start charging late fees like most places would do.
If you need a secure place for storage and want to work with a great management team, I highly recommend this facility. Thanks for all your help Lee and Tyler!
And I’m sorry to include this (sincerely not trying to be rude to another reviewer) but your personal renter’s insurance covers things like storage units flooding — not the facility that you rent from. So if you have “X” dollars worth of belongings in storage you should include that in your renter’s insurance.
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October 2024 by Lorinda Gill
Lee and Tyler are the best! ? I moved my belongings from the "Storage Unit of Inconvenience" Public Storage on Fox Street to here recently. My experience with Lee and the rest of the staff has been nothing but helpful and positive. Everything that is expected of me was clearly and correctly explained. The facility is super clean and safe. All good things here! Thanks guys! ?
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October 2024 by Bobby Spencer
Advertised rate is bait and switch, they increased my rate after 2 months
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October 2024 by Audrey Krueger
Lee is not only incredibly knowledgeable but one of the best at his job I've ever conducted business with. He is the sole reason for our continued rental.
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October 2024 by Lisa Brown
Today needing to update my automated payment info., even though Lee isn't my manager at the facility in Arvada - he went above and beyond to make sure I was supported and could update my info. Thanks Lee, you are an inspiration!
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October 2024 by Mae Eichelberger
I used the Washington st location and Lee the manager was always exceptional! He made things flawless and safe. Really made the experience comfortable. I highly recommend StorQuest, in particular my location and Lee!
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October 2024 by Ghost Dog
I've used this place for over 6 years with no complaints or problems.
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October 2024 by Eric Rossi
I haven’t experienced such amazing customer service anywhere in over a decade. Lee is phenomenal.
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August 2024 by ayana charity
I had a fantastic experience thanks to Lee. He was incredibly helpful and made the entire process smooth and stress-free. Highly recommend!
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August 2024 by Alikemal Akyildiz
It was a great Storage unit renting experience from beginning till the end. Lee is super helpful and creative person. I highly recommend this place as your next storage unit.
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August 2024 by Debi Irlando
Very helpful combining 2 units into 1 very helpful met my needs
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August 2024 by Joey Clay
I want to echo the praises of the new management here! Lee and company are amazing. Lee helped me get a bigger unit and held it for me while I was out of town. I really appreciated his help and dedication.
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August 2024 by Jake Boatman
Very clean and cool (AC works great) storage space. The store manager, Lemuel, was very helpful and accommodating. Highly recommend this spot for your business or personal storage needs.
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August 2024 by Hawaii Love
NEW MANAGEMENT IS AMAZING. I have had a unit here for years and the new management has made a huge difference in this place. It’s clean, and why’re super friendly, it’s easy to get in and out. Lee is the best thing that could have happened to this place. I had some potential issues with my move out and he was very patient and helpful.
The bad reviews for this place are for the old management but there is definitely a change in the way things run here. Take it from someone who has dealt with the power-trip guy from a few years ago first hand. I was bracing myself to go in today but everything was pleasant and easy. Highly recommend if you need a storage unit. And you can’t beat the convenient location!!!