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October 2023 by Morgan B
I just want to say I've never had a good experience with auto shops, and I've worked with many, but this was the best experience i've ever had and i'm so grateful for South Denver Automotive and Nathaniel for taking care of me and my car. I had to get it towed there the same day (because it was stuck somewhere it would've been towed otherwise) and they were able to take it immediately (I was told by other places they couldn't even let me tow it in for another week). The tow came within 20 minutes of me calling. I was denied by 3 other shops who wouldn't touch my Fiat, and Nathaniel was eager to say he'd be willing to try. They put in immense effort to diagnose my car's issues and kept me updated. I was able to get my car the very next day! As a woman who often feels manipulated and taken advantage of by mechanics, Nathaniel did not even so much as make me feel dumb for asking questions, which is a common female experience. He was polite, friendly, and not pushy in anyway. I can't speak on prices, because car's are always expensive and I don't have other shops to compare it to within Colorado, but I don't have any inclination that they were unfair. I plan to use this place going forward :)
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October 2023 by Jennifer Rose
At first I thought I’d found my new mechanic, but I was wrong. $500 wrong.I took my 2016 car in to get something specific replaced. Fine.To my great shock, when I went to pick it up, he told me the part didn’t need to be replaced (for a long time), and that’s why dealerships are bad.The ethical thing would’ve been to call the customer when you discovered the part was fine!!It’s infuriating to borrow money to get something done, think you’re trusting a new mechanic, only to find they think it’s more important to teach you that dealerships are bad instead of stopping the work, calling me, and asking if I wanted to continue.- At least I EXPECT dealerships to overcharge and be unscrupulous, that’s literally why I went to a different mechanic. He just proved he’s just as bad. It’s still lack of integrity.Plus, when I first went there to see about getting this done, he went out to look at my car. …But when I went to pick it up, and asked why they still replaced a working part, he said they couldn’t see the part without performing a scope—so what then was he looking at??Nathanial seemed quite knowledgeable about cars, so it wasn't for lack of knowledge. Definite mistake on his part.Lack of integrity is why I will not return.PS. So it’s not all negative, I liked that they offered a Lyft home within 5 miles. And I’d taken my other car there to get oil changes for the past 15 years. But now there are new owners…
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October 2023 by chelsea adams
Moved to Denver in May of this year from out of state, and and so glad I have found an auto shop that I can trust for anything from oil changes to the unexpected. They have gone above and beyond to help me and my partner out when it comes to taking care of our cars. Top notch service all around!
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October 2023 by James Lindsley
My car broke down right when I moved to Denver, I had multiple job interviews lined up and was super stressed. These guys got the problem figured out and had me out of there super fast. Great service great guys. Nathanael is the real NVP
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October 2023 by Griffin B.
Very expensive. Their time is very valuable. So I'm go somewhere else. "mechanics here hate doing drum breaks"
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September 2023 by Robb Horen
This shop provides amazing customer service and quality repairs. I brought my 2002 Toyota Tacoma in for an oil change and mechanical inspection. The service agent kept me informed and updated throughout the entire process. They were happy to explain the necessary repairs they identified and to help me prioritize the order in which I had them performed. I am very happy with their level of service and the staff is friendly and professional. I would highly recommend them!
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September 2023 by George
The team gave me fast service, was up front about pricing, and kept me informed through the entire repair process via both photos and text description of their findings and what repairs would be necessary. To top it all off, I was out of town for work when the repairs were complete, and they drove my truck to my address for me since I was gone. Highly recommend!Services: Auto exhaust system repair
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September 2023 by Antonio R.
Excellent service by quick response, squeezed me in, returned my vehicle sooner than anticipated, more affordable than my dealership I've used for years. I will start bringing my SUVs here.Thank you Steven!
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August 2023 by Alex Dunn
When the dealer drop the ball from automotive service I was able to call same-day to South Denver automotive to get my car fixed and inspected confidently and professionally these guys rock. Nathaniel at the front desk manage the hole repair and kept me informed.
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August 2023 by Misha Grodt
I needed a bunch of work done to keep my older car up and running for a long as possible, and I’m really glad that I chose South Denver Automotive. The experience was great, start to finish. They assessed the issues and gave me an itemized estimate, prioritized by what’s most important to keep my Rav on the road. Nathaniel is awesome, super personable and helpful. Special shout out to Robert, who was really kind and fixed the chain on my bike that was supposed to get me home from the car drop off. You guys are fantastic, thank you so much for everything!
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August 2023 by Angelica Alvarenga
These guys were very helpful. I bought a car from a dealership and it needed some repairs. When the dealership refused to make those repairs (even though I had a warranty), Nathaniel advocated on my behalf. Nathaniel ended up fixing my car pro bono, as the dealership would not budge. Everyone at this auto-shop has been very nice, professional, and they went above and beyond. I highly recommend them!
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August 2023 by Jordan Arnesen
South Denver Automotive is an awesome service shop. They are always friendly and communicate the necessary repairs needed. I refer them to all my family and friends looking for an honest place to take their vehicle.Service: Vehicle Inspection
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August 2023 by Lisa Markey
The front office personnel are nice and knowledgeable. They explain everything that will be happening with my car. They have a courtesy driver to take you home and pick youup if needs be (You have to live in a certain mile radius of the shop for this).
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June 2023 by Michael Lowy
The people at South Denver Automotive are amazing. My car randomly started overheating and the next day I contacted them where they were able to get me in. They diagnosed the next day and found the issue immediately. We’re able to get it up and running in no time at a fair price. I highly recommend and will be coming back again.Service: Auto maintenance
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June 2023 by Evren Azizoglu
Ive used them on multiple occasions for my POS car. They take good care of it, and it always feels like brand new when i get it back from them. these guys are very professional, know their stuff, and have absolutely outstanding customer service. I couldn't be happier with my experience. Keep it up guys, and thank you!
